Condominium Administrator​/Processor

Who We Are

At Kind Lending, we believe in doing the right thing, every time. We are a people‑first mortgage company built on transparency, accountability, and innovation. Our teams are empowered to move fast, work smart, and deliver exceptional experiences for our borrowers and partners.

At Kind Lending, we believe in doing the right thing, every time. We are a people‑first mortgage company built on transparency, accountability, and innovation. Our teams are empowered to move fast, work smart, and deliver exceptional experiences for our borrowers and partners.

The Condominium Administrator/Processor plays a critical role in supporting the condominium project review process. This position partners closely with Condominium Underwriters, HOAs, insurance providers, and internal operations teams to obtain, review, and manage all documentation required to determine condominium project eligibility. The ideal candidate is detail‑oriented, proactive, and thrives in a fast‑paced, deadline‑driven environment.

• Work directly with Condominium Underwriters to obtain additional documentation needed to support condominium project reviews and eligibility determinations.
• Request, track, and follow up with Homeowners Associations, management companies, and insurance providers to secure required project documentation.
• Upload, index, and organize all condominium documentation in the loan file accurately and in accordance with Kind Lending standards.
• Review documents for completeness and identify missing items, inconsistencies, or potential eligibility concerns.
• Communicate clear, professional written and verbal requirements to external partners and internal stakeholders.
• Manage multiple files and priorities while meeting tight turn times and closing deadlines.
• Provide regular status updates and proactively elevate issues that may impact loan timelines.
• Ensure compliance with Fannie Mae, Freddie Mac, FHA, VA, and other applicable condominium project guidelines.

• 2–3 years of mortgage loan processing experience.
• 1–2 years of direct experience with condominium project documentation and eligibility requirements for Conventional and Government loan programs.

• HOA Questionnaires
• Master Insurance Policies
• Budgets and Financial Statements
• Inspection Reports
• Litigation Documentation
• Reserve Studies (preferred)

• Excellent written and verbal communication skills with the ability to build professional relationships with HOAs, insurance carriers, and teams.
• Strong organizational skills and attention to detail.
• Ability to manage high volume with accuracy and efficiency.
• Self‑motivated, proactive, and solution‑oriented.
• Comfortable working in a fast‑paced, growth‑focused environment.
• Proficient in loan origination systems and document management platforms.

The starting base salary range for this position is $31 hourly. The actual base is dependent on many factors such as work experience, business needs, market demands, and other compensation components. The base pay range is subject to change and may be modified in the future.

Must be able to verify identity and employment eligibility to work in the U.S. without a visa sponsorship.

This job profile is not intended to be an all‑inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned to meet the needs of the organization.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time;

to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. Vision:
See in the normal visual range with or without correction. Hearing:
Hear in the normal audio range with or without correction.

Kind Lending is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression.

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