Applications Engineer Qual Product

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

AE, Applications Engineer in HDD works as the focal point of contact for OEM customers in Surveillance, Connected Home and NAS applications as well as for WDC internal Engineering and Marketing teams to manage qualification plans and drive actions to align Product specification and designs with Customer's requirements.

AE is responsible to track all technical and design requirements from OEM customer, and ensure those are reviewed by the relevant team and incorporated into product design in timely manner, which occasionally requires in-depth discussion and negotiation with Customer and/or Engineer team. Coordination of such discussions is owned by AE as well.

AE manages all qualification activities, starting from specification alignment, qualification sample forecasting and tracking of them, open issue tracking (FA and Engineering discussion) and drives actions to closures. Leading discussions with FE (Field Engineer) for OEM customer product design and requirements is another key role for AE, which requires relationship building with key customer stakeholders.

AE is accountable to deliver all qualification deliverables including but not limited to Qual reports, any product information required by Customer, FA report during qualification if there are any issues. AE will have BOM management, factory process, technical reference manual as well as customer label release responsibility. Before a new product qualification cycle starts, AE starts to work with relevant internal and external teams to prepare such deliverables ahead of time.

Qualifications:

REQUIRED:

• BS or above in Engineering field is required.
• Storage device background is must.
  • HDD product experience preferred and Flash is a bonus
• Engineering educational background is strongly desired.
• Minimum 2 years of customer interaction experience is required.
• Flexible work hours required to work with teams in multi time zones – world-wide
• Result-oriented mindset to drive actions is must.
• Multi-tasking capability is required to drive actions in timely manner.
• Willingness to learn new things, adaptability to new environment are must.
• Need to be fluent in English for casual and business conversations, Mandarin as well as other languages is a strong plus
• This job is to be based out of Irvine preferred, Pacific Std Time option and minimal within the US with working hours for pst.

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics.

We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the Know Your Rights:
Workplace Discrimination is Illegal poster. Our pay transparency policy is available here.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

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