Financial Aid Counselor

As you take your first step onto a Western University of Health Sciences campus, each path, each person, each structure comes with a transformative story. Western

U is more than the practice of medicine. We are defined by character and culture. At Western

U, you will discover humanism at the heart of every interaction: a warm welcome, a sincere smile, a positive word, a kind deed, a thoughtful gesture. You will see students work together on case studies; a parade of pets in campus parks; student clubs offering opportunities for career growth and community involvement; and faculty, staff and students designing their future and the future of Western

U. We display a collaborative mindset in how we operate, educate, and serve others.

Although, geographically, we are two campuses - as humanists, we are one: to enhance and extend the quality of life in our communities and achieve excellence in everything we do. We attract diverse, professional faculty, staff and students that thrive in an environment of humanistic health care education. Join our team of faculty and staff and make a difference.

The Financial Aid Counselor at Western University of Health Sciences provides individualized counseling and support to graduate professional students regarding financial aid programs, including federal and private loans, scholarships, Federal Work-Study (FWS), and budgeting strategies. The Counselor ensures compliance with federal, state, and institutional regulations, completes federal verification processes, and serves as a trusted resource for students navigating complex financial decisions.

This position requires a professional with experience in financial aid administration and a demonstrated commitment to serving graduate professional students with empathy, accuracy, and integrity.

• Provide one‑on‑one and group counseling sessions for graduate professional students.
• Explain financial aid eligibility, loan repayment obligations, scholarship opportunities, and budgeting strategies.
• Support students in making informed financial decisions aligned with their academic and professional goals.
• Review and process financial aid applications, including federal verification of student files.
• Evaluate eligibility for federal, state, institutional, and private aid programs.
• Ensure timely and accurate disbursement of aid.

• Alternative Loans
• Default Management
• Direct Federal Loans
• Federal Work‑Study (FWS)
• Scholarships

• Maintain compliance with federal, state, and institutional regulations.
• Stay current on legislative and regulatory changes affecting graduate financial aid.
• Prepare reports and assist with audits as needed by the Director.

• Partner with admissions, registrar, and student accounts offices to coordinate aid.
• Participate in orientations, workshops, and outreach events.
• Develop and update resources (handouts, presentations, FAQs) to enhance student understanding.

Monday–Friday, 8:00 a.m.–5:00 p.m. This position is eligible for telework up to 1–2 days per week, based on operational needs.

• Excellent verbal and written communication skills to effectively interact with students, staff, and faculty.
• Good computer skills enabling employees to utilize various web editing tools and setting up documents in Word, Excel, Outlook, and any other software programs required for this position.
• Strong organizational skills and attention to detail. Must be able to effectively interact with administration, faculty, students, staff, and outside contacts.
• Demonstrate a commitment to working in an organization that values and promotes humanism.

Bachelor’s degree in related field

• Minimum 2–3 years of professional financial aid experience, preferably with graduate/professional students.
• Strong counseling and communication skills.
• Knowledge of federal verification, Title IV programs, and private loan processes.
• Ability to balance compliance with compassionate advising.
• Passion for supporting graduate professional students.
• Commitment…