Receptionist, Customer Service​/HelpDesk

Overview

SUGARED + BRONZED has redefined airbrush tanning with our innovative proprietary solution and revived a timeless art of sugaring—a natural hair removal technique rooted in ancient Egypt. Whether you’re prepping for a vacation, wedding, red carpet event, or just want to look and feel your best, S+B is your destination. We’re committed to delivering outstanding services in beautiful, welcoming spaces, making each visit something to look forward to.

Our Receptionists enjoy providing the best customer experience to our clientele. From the moment they greet the client walking through the door to the last interactions as they leave our salons, our receptionist is making sure our client enjoys every second of their salon experience with S+B. You’ll check clients in/out, schedule appointments, and answer the phone/texts. Each salon is like a family, and everyone is responsible for contributing to the overall client experience!

• Greet + check in/check out clients with our appointment booking + processing system, Booker.
• Learn + maintain expert level knowledge of S+B airbrush tanning + sugaring services, memberships, and product line.
• Perform side tasks including maintaining the front of the house like cleanliness of the lobby and restocking products. Back of the house maintenance of laundry, disposables and creating a clean work environment.
• Answer client questions surrounding the tanning/sugaring process, formula, services offered, and before/aftercare of the clients service.
• Responding to client emails and text messages regarding appointments and services.

• Customer service experience
• Excellent verbal and written communication skills are a must
• An eye for detail + a positive attitude!
• Ability to multi task + adapt in a fast paced environment

• Dependable schedule that comes out weeks in advance
• Competitive hourly compensation
• Growth opportunity to be first in line to be an Airbrush Technician, which provides opportunity to make additional compensation through gratuity and commission off S+B product + membership sales
• Fun + upbeat work environment
• Free sugaring/tanning services + Discounts on Product Line
• An environment to learn + develop your personal and professional skills
• 401(k) Matching
• Healthcare offered to Full-Time Employees!
• Part-Time and Full-Time positions available with 7 hour shifts.

The Pay Range For This Role Is: 17.05 USD per hour (OC - Newport Beach); 17.05 USD per hour (OC - Irvine); 17.05 USD per hour (OC - Huntington Beach); 17.05 USD per hour (OC - Dana Point).