Customer Service Rep; Irvine Center Drive

Customer Service Rep(08682) - 6622 Irvine Center Drive

• Full-time
• Job Category Org:
  Store Customer Service Rep

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Orientation and training provided on the job.

Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In‑store temperatures range from 36°F in cooler to 90°F and above in some work areas. Sudden changes in temperature and exposure to food odors and cornmeal dust. Cramped quarters including walk‑in cooler. Hot surfaces/tools from up to 500°F or higher, sharp edges, and moving mechanical parts.

Other sensory and physical requirements:

• Talking and hearing on the telephone.
• Near and mid‑range vision for most in‑store tasks, depth perception, ability to differentiate hot and cold surfaces.
• Standing, walking, lifting (up to 50 lbs), carrying, pushing, pulling, climbing stairs, and occasional stooping/bending.
• Reaching above 72” and below ground level.
• Hand tasks requiring eye‑hand coordination and forceful use of forearms and wrists.

Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

All your information will be kept confidential according to EEO guidelines.