Bilingual Customer Service Representative - Spanish-English

Our employees have spoken. Our purpose, team, and company culture are amazing, and our Great Place to Work certification in the United States affirms this!

This position requires that you reside within 50 miles of Irvine, CA.

Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you'll make the difference between an average and an exceptional customer experience.

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

• 1 year or more of call center experience
• High school diploma or equivalent
• Recognize, apply, and explain your product or service knowledge
• Great written and verbal communication skills in Spanish-English
• Computer experience

• Supportive of your career and professional development
• An inclusive culture and community-minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Base wage starting at $20.12 per hour
• Benefits package that may include PTO, tuition reimbursement, health and wellness incentives

Visit  for more information.

We're committed to providing you with the skills and support to succeed throughout your career. From training to personalized coaching and thousands of free courses, we support your growth. Your caring and supportive nature will shine as you help customers. Our community is here for you as a global family.

You'll report to a Team Lead and contribute to the success of the customer experience and the team.

Since 1982, we've helped companies build engaging, satisfied, and profitable customer experiences through our blend of humanity and technology. We serve iconic and hypergrowth brands worldwide, communicating with millions of customers daily. Our success starts with you.

TTEC is an equal opportunity employer committed to diversity and inclusion. We value all employees and aim to reflect the communities we serve, fostering an environment where everyone feels valued and authentic. Diversity strengthens us and brings unique perspectives to our team.