Field Operations Coordinator

About The Job

Cityside Fiber seeks a highly organized Field Operations Coordinator to support our Field Operations team. This role ensures seamless back‑office operations by managing work order closeouts, quality control, vendor coordination, and material logistics. You’ll collaborate with technicians, contractors, and leadership to uphold service excellence in a fast‑paced environment. Success requires strong project management skills, meticulous attention to detail, and the ability to thrive under pressure.

• Review and process work order closeout packages to ensure completeness, accuracy, and quality of consultations and drops.
• Assign or advance drop, quality control, and maintenance activities into the dispatch queue with notes and details for distribution and schedule adjustment.
• Manage the resolution process of incomplete field activities through the rescheduling step, by tracking and communicating updates to the necessary parties.
• Complete 811 utility ticket submissions for completed pre‑drop activities each day.
• Complete end‑of‑day reports and perform remote install activations as required for end‑of‑day work orders.
• Regularly review materials and customer equipment inventories, and place orders as required.
• Review and approve PO requests from contractors and vendors in accordance with completed work packages.
• Assist with administrative preparation and reporting for various meetings.
• Uphold Cityside Fiber’s values by fostering trust, integrity, and teamwork.

• 1–3 years in telecom, technology, or logistics (ISP experience a plus).
• Bachelor’s degree or equivalent practical experience.
• Exceptional organizational skills and ability to multitask.
• Proficiency in Excel (VLOOKUP/pivot tables);
  Power BI preferred.
• Strong communicator with a customer‑focused mindset.
• Proven ability to operate calmly under pressure and meet deadlines.
• Self‑starter who takes ownership and delivers high‑quality results.

Our Headquarters and field offices are in Irvine.

• $25/hr. (Actual starting rate may vary based on candidate’s qualifications)
• Company‑sponsored medical & dental for employees (Subsidized for dependents)
• 401(k) with company match
• Paid Time Off (PTO), sick leave, and holidays
• Growth opportunities & career development programs

For immediate consideration, submit your resume through our careers site. No phone inquiries, please.

Visit our website at

Cityside Fiber is an Equal Opportunity Employer, committed to diversity and inclusion.