Ecommerce Coordinator

The Ecommerce Coordinator (Amazon) plays a pivotal role in supporting core functions, including Catalog Management, Inventory Management, and Ecommerce Operations.

This position serves as a liaison among internal stakeholders to ensure effective communication and streamline processes. The coordinator collaborates with departments such as Brand, Sales, Order Management, and Logistics to verify accurate item shipments and adherence to customer guidelines concerning item setup and asset information. Furthermore, the coordinator communicates best practices and works closely with internal teams to define, document, and improve operational procedures.

• Set-up new pre-order, in-stock and maintain existing product listings, ensuring accuracy in titles, descriptions, images, and backend keywords.
• Resolve product listing issues, compliance requirements, and improve listing quality through Amazon Vendor Central.
• Ensure product compliance documents are submitted as required.

• Collaborate with Supply Chain Management team to update inventory / transfers.
• Review weekly POs and initiate inventory transfers based on unaccepted items.
• Investigate incoming inventory; move forward or push back release dates.
• Actively update the availability of items.

• Works with Brand team to ensure product information and assets are updated and accurate.
• Engages with internal stakeholders to facilitate effective communication and optimize processes.
• Provide administrative support for Amazon-related projects and internal reporting.

• Bachelor’s degree is preferred from four-year college or university or equivalent in any related field.

• Familiarity with ecommerce platforms like Amazon Vendor Central, Walmart Seller Center, Shopify, etc.
• Experience with ERP systems and external applications.
• Proficient in Microsoft Excel and other business software (Word, PowerPoint, Adobe).
• Sales support experience in fast-paced, high-volume environments for sales teams or retailers.
• Strong organizational skills, attention to detail, and problem-solving; accurate data entry.
• Capable of independent work with minimal supervision.

• Accuracy – Works with minimal/acceptable error rate; seeks help for problems; pays attention to detail; follows established work procedures; alerts others when preventable problems arise.
• Reliability – Consistently dependable in meeting work expectations; keeps commitments.
• Judgment – Makes reasonable and defensible decisions based on relevant information.
• Loyalty – Keeps confidential company information; follows company policies; seeks management approval when necessary; reports violations of company policies.
• Communication – Writes and speaks with accuracy and sensitivity; outlines timing when conveying information; respects different communication styles.

• Attention to Detail – Accomplish work tasks through concern for all areas involved, no matter how small the detail.
• Computer and Application Usage – The ability to use a WINDOWS-based computer for MS Office Suite business applications such as Word, Excel, and PowerPoint; understanding of how to navigate and master retailer websites and other outside applications to support item set up and assets.
• Problem Solving – Able to gather and interpret data to solve job-related problems; distinguish between causes and symptoms of problems to find viable solutions; collaborate with others to resolve problems.
• Monitoring and Control – The ability to scrutinize or systematically check work activities and direct changes.
• Simple Math – Ability to use addition, subtraction, multiplication, and division for common applications such as measuring, recording, and converting data.

WORK ENVIRONMENT:
White-collar office environment.

WORKPLACE TEMPERATURE:
Typical office.

WORK

CONDITIONS:

Office environment.

NOISE LEVEL:
Mild.

PHYSICAL SIGHT:
Able to read both hardcopy and computer-based text.

LIFTING:
Occasional lifting of up to 15 pounds.

PHYSICAL REQUIREMENTS:

[No additional requirements listed]

Travel by car and air.