Concierge Associate

Job Overview

Williams Lea is hiring a Concierge Associate for our Irvine office. The role is Monday to Friday 7:30 am to 4:30 pm.

• Answer incoming calls on a multi‑line phone system, transfer calls to appropriate individuals.
• Greet clients and visitors with warmth and professionalism. Notify employees of visitor arrival when necessary.
• Provide high‑level services to staff, clients and guests.
• Communicate with manager and client on job or deadline issues.
• Handle additional projects as assigned. Manage sensitive and/or confidential documents and information.

• High school diploma or equivalent.
• Minimum two‑year experience as receptionist, switchboard or administrative assistant, preferably in banking, legal or large corporate environment.
• Exceptional customer service skills to effectively greet and communicate with callers and visitors.
• Ability and willingness to learn in‑depth knowledge of the company to more efficiently handle calls and greet visitors.
• Ability to work in a fast‑paced team environment.
• Professional communication with co‑workers and clients.
• Attention to detail with emphasis on accuracy and quality.
• Intermediate computer skills including Microsoft Word and Excel.
• Ability to prioritize work to balance multiple projects and deadlines.
• Excellent verbal and written communication skills.
• Self‑motivated and capable of multi‑tasking.

• Health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan with Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short‑term & Long‑term Disability
• Health Care & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Additional Employee Perks and Discounts

The salary range for this role at the noted Williams Lea location is $24.70 - $26.00 per hour. Starting pay decisions are determined based on relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs.

Williams Lea is an Equal Opportunity Employer. All employment offers are contingent upon successful completion of both a pre‑employment background and drug screen. The company operates a drug‑free workplace and performs pre‑employment substance abuse testing. All your information will be kept confidential according to EEO guidelines.