Hybrid Customer Solutions Agent — KPI-Driven
Job in
Irvine, North Ayrshire, KA12, Scotland, UK
Listed on 2026-02-04
Listing for:
Pertemps
Full Time
position Listed on 2026-02-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A global financial services organisation is seeking a Customer Solutions Agent in Kilmarnock. This hybrid role offers a starting salary of £25,000 with a potential monthly bonus of up to £500. Responsibilities include managing customer queries through inbound and outbound calls, building relationships, and achieving set KPIs. The ideal candidate will have strong customer service experience, be driven, and confident, with a willingness to learn in a collaborative team environment.
This position includes benefits such as life assurance, a pension plan, and 28 days of holiday.
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