Workforce Planning & Systems Lead

About The Company

OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.

This role sits within our Public Sector FM business division that provides Cleaning, Catering, Facilities Management, Hard Services, Pest Control and Security services to a wide range of prestigious clients, within the Healthcare market.

Working at OCS is more than just a job; it’s an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an ‘Employer of choice’ in our sector and is proud to invest in our colleague’s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills, and behaviours attached to their roles.

Days of Working: 0600 - 1600 Mon to Fri

The Workforce Planning & Systems Lead is an important role within His Majesty’s Courts and Tribunals Service Contract. The role holds national remit with the line management of 7 Workforce Planners. The role will entail the oversight of effective workforce planning across 300+ locations while producing relevant reports and ensuring effective relationships with Operational teams. The job holder will also hold ownership for specific tasks within our Time and Attendance System and be the SME for the system.

• To work alongside the Senior Operational Planning Manager to achieve excellence with efficient and effective workforce planning on the contract.
• To ensure regions are being effectively scheduled with pre-planned and reactive work.
• To ensure base rotas are maintained within Timegate ensuring complete accuracy.
• Quarterly reviews with the operational management team, ensuring effective service delivery and highlighting any recommendations for improvement.
• To train and develop the workforce planning team in their roles and responsibilities.
• Ensure the Workforce Planning team are utilising Timegate with the regular updating and maintenance of relevant information.
• To ensure defined processes are adhered to and tracked appropriately.
• Work with the Training & Governance departments to ensure compliance with mandatory training and license requirements through Timegate.
• Ensure Relief and the Casual workforce are being utilised effectively to cover work contributing to the reduction in agency usage.
• Be the SME for the Timegate scheduling system and build relationships with the supportive technical teams.
• To support with any other administrative duties in relation to people and scheduling including working with other relevant departments.

• Experience with Timegate is essential.
• Experience in leading or managing a team is essential.
• Experience in the updating of base rosters and employee/site information within Timegate is highly desirable.
• Experience of working alongside multiple departments to achieve organisational goals is desirable.
• A relevant IT, administration or management qualification is desirable.

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.