Neighbourhoods Lead

• Babergh and Mid Suffolk District Councils
• Address: Endeavour House 8 Russell Road Ipswich Suffolk IP1 2BX
• Salary: 53460 - 63013 per annum (pro rata for part time)
• Hours: Full Time 37 hours per week
• Contract: Permanent

This role is open to full time, part time and job share applications all of which will be assessed equally.

Join our team

We are looking for a Housing and Neighbourhoods Lead to join our Housing team. If you share our values and you are motivated to make a difference for our residents, clients and communities we would love to hear from you.

As Housing and Neighbourhoods Lead you will be at the forefront of delivering high-quality housing and neighbourhood services to our council tenants. This senior management role involves leading operational teams to ensure tenancies are well-supported, neighbourhoods are safe and thriving, and services are compliant with all relevant legislation and regulatory standards.

You will drive performance, tenant satisfaction and continuous improvement through strategic planning, collaboration and a strong focus on customer care.

Working closely with the Head of Housing Management you will lead service transformation, champion tenant engagement and ensure the council’s housing services are inclusive, efficient and responsive.

You will oversee compliance frameworks, manage risks and contribute to financial planning all while fostering a culture of respect, fairness and accountability across teams and communities.

• You will be a dynamic and strategic leader with a proven track record of operating at a senior level within housing or public services.
• You will hold or be committed to achieving a CIH Level 5 qualification(ball) in Housing or an equivalent/higher housing qualification. If not already qualified you will be expected to enrol within 12 months of appointment.
• You will bring relevant training or experience in leadership and management and ideally hold IOSH Managing Safely certification.
• You will bring vision, resilience and the ability to lead teams through change while maintaining a relentless focus on tenant safety, regulatory compliance and service excellence.
• With strong interpersonal and analytical skills you will influence and inspire others, drive innovation and ensure that tenants are at the heart of
• A full driving licence and access to a vehicle is essential due to the rural nature of our districts.

At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors.

We believe that the heart of Suffolkkne indeed special place to live and work, with:

• 60 conservation areas
• two National Landscapes
• many picturesque market towns

It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom).

We offer a comprehensive benefits package including: