Care Facilitator Multi-skilled

Overview

Are you ready to break the mould and make a tangible difference in a diverse and dynamic community? Burlington Primary Care is an inner-town GP practice based in Ipswich. We are on the hunt for a passionate person to join our team on a full-time permanent basis. Here is your chance to be part of something truly special. To find out more read on!

• The link between clinicians and clinical correspondence in the practice
• Scanning coding and matching externally received documentation at point of source using Systm One
• Act as the front-line interface between patients and the practice for the issue of prescriptions adopting a professional and cordial manner at all times
• Provide and maintain a high standard of patient communication via telephone letter and SMS delivered with a customer focus to the practice population adopting a professional and cordial manner at all times
• Work alongside clinical and administrative colleagues to facilitate the provision of preventative health care to the practice population
• Liaise with patients and care to facilitate enquiries so as to deliver healthcare outcomes in line with practice objectives and contractual responsibilities
• Provide secretarial support and cover

The ideal applicant will have the following skills, experience and qualifications:

• Experience of working within healthcare as a healthcare assistant or administrator desirable
• Experience working with the public
• Good IT skills
• Excellent communication and interpersonal skills
• Team player
• Experience using a patient clinical system ideal

Ipswich is a town with a rich history and a bright future; we even have the UKs first virtual portal giving a 24/7 live and unfiltered link to cities around the world. Enjoy the best of both worlds: urban convenience combined with leafy countryside and coastal charm right on your doorstep plus easy access to London, Norwich and Cambridge.

The Benefits:

• NHS Pension with 14.38% employer contribution plus additional centrally funded contribution
• 6 weeks annual leave plus bank holidays
• Support with training
• Monthly well-being staff and team building events
• Staff well-being room as well as an outside garden space with vegetable patch
• Personal fleece jacket

For any questions please contact;email protected

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.