Care Manager - Supported Living Unit

Position: Care Manager - Supported Living Unit (Permanent)
Care Manager – Mental Health services

We are an established and growing care organisation providing high-quality domiciliary care and supported living services. Our mission is to support individuals to live fulfilling lives with independence, dignity, choice, and control, while delivering safe, compliant, and person-centred services. Due to continued growth and strategic development, we are seeking an experienced care manager to join our leadership team.

Role & Responsibilities

* Lead and manage Coordinators, Supervisors and Carers in day-to-day management of delivering quality care services.

* Implement policies and procedures to ensure effective and efficient operations.

* Maintaining a high standard of care and support delivery for all service users as per CQC standards and the Local authority contractual requirements.

* Ensuring thorough Care plans, clear documentation and record-keeping is maintained regarding all service users’ progress; and the quality care support is provided on time.

* Effective communication and dealing with Local authorities, commissioners’ external agencies, and potential customers.

* Experience in managing efficient teams with budget responsibility in the care industry.

Person specifications

Minimum 2-5 years' demonstrable experience in managing supported living and domiciliary care services or alternative relevant experience is desirable.

* Holds NVQ Level 4/5 in Health Social Care/leadership and management or other business/management qualifications.

* Experience and extensive knowledge of Mental health, Mental Health services, Learning Disability, ASD.

* Experience in dealing with local partnerships, local authorities, social services and a good track record in CQC performance.

* Experience in carrying our Care Act Assessments, Care Plan development, recruitment and managing a team.

* Strong knowledge and experience in safeguarding procedures aligned with local processes of Suffolk.

* Credible, pro-active, resilient and a strong team player who can be calm under pressure - able to multi-task and a good communicator at all levels.

* Excellent administration management and IT skills.

* Full driving license and access to your own car.

* Salary: £ 31,000 - £ 34,000 per annum, 37.5 Hours per Week, Full-time, Permanent