Apprentice ICT Technician

Overview

We are looking for an ICT apprentice to join our team. Our ICT department has a proven record of bringing in apprentices and giving them the chance to learn and progress into our team. If you have an interest in helping patients by assisting staff with their IT needs and want a hands-on IT role where you can get involved, this is for you.

You'll be exposed to everything from our busy service desk to hardware replacements on wards and clinical areas. You should be willing to do simple tasks and learn how to perform more complex IT support as you progress. This position supports a team of 70+ dedicated IT professionals who will assist you. A full driving license is essential as travel to our community sites will be part of the role.

We are ESNEFT and provide hospital and community health services to almost one million people across east Suffolk and north Essex, delivering care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes. We are one of the largest NHS organisations in England, employing more than 12,000 staff.

• Work across the ICT department, including the service desk and hardware-related tasks in clinical environments.
• Perform basic IT support tasks with progression toward more complex duties as you learn.
• Collaborate with a team of IT professionals to support the Trust and its colleagues.
• Travel to community sites as part of the role (driving license required).

• A wide range of training and development opportunities and flexible working options.
• Generous pension scheme and unsocial hours payments where applicable.
• 27 days annual leave on commencement (pro rata) and access to NHS discounts.
• Staff Health and Wellbeing programme offering a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients. We are investing in this commitment with a partnership with leading electronic patient record (EPR) supplier Epic to bring a world-class EPR system to ESNEFT.

If you are passionate about patient care and want to develop your skills and knowledge, we want to hear from you.

Find out about living and working here -

For further details / informal visits contact:
Name:
Mark St John-Green

Job title:

ICT Support Manager
Email: ma
Telephone: