Ward Clerk - Saxmundham Ward

Role Overview

Are you empathetic, hard working and able to work under pressure? Do you want to make a real difference to our clinical teams and our patients?

Then why not join us as a Ward Clerk!

We are looking for a highly motivated, dedicated customer focused individual to join our team on Saxmundham Ward. You will actively participate as a full member of the team, assisting with the smooth running of the ward by managing the reception and administrative functions in a timely, effective and efficient way alongside Doctors, Nurses and Healthcare Assistants.

The ideal candidate will have a friendly manner, be hard working and highly motivated with good customer service skills. If you have excellent communication skills, a professional manner and are committed to being part of a team that provides high quality care we want to hear from you.

• Admission and discharge of patients on Trust computer systems
• Filing of notes
• Answering phones
• Liaising with multidisciplinary teams/departments across the trust
• Welcoming visitors to our ward

You should be able to work autonomously, prioritise your workload and work well within a team. You will have the ability to communicate effectively with members of the public, both face‑to‑face and over the phone. It would be beneficial to have NHS experience and possess excellent IT and clerical skills. The working days are Monday to Friday, with some weekend and bank holiday working.

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes. We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -

For further details / informal visits contact:
Name:
Susannah Townsend

Job title:

Ward Sister Email address:
Sus