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Support Worker, Mental Health

Job in Ipswich, Suffolk County, IP1, England, UK
Listing for: Independent Living Solutions Ltd.
Full Time position
Listed on 2026-01-20
Job specializations:
  • Healthcare
    Mental Health, Home Care, Community Health
Salary/Wage Range or Industry Benchmark: 10000 - 40000 GBP Yearly GBP 10000.00 40000.00 YEAR
Job Description & How to Apply Below

Days & Hours

The hours could be shared by more than one support worker. Evenings:
Monday‑Thursday 5:00 pm‑midnight and alternate Fridays 10 am‑midnight (this shift will be shared by 2 people, 10 am‑5 pm and 5 pm‑midnight). Weekend days, the hours will be arranged with the client's parents in advance, typical shifts 11 am‑10 pm. Overtime available for sleeping nights (will be very ad‑hoc and arranged with the family in advance) and extra hours to cover absences of the other members of the team.

Please note on your application what hours you would prefer; we are happy for you to apply even if you are able to do some of the hours.

Pay
  • Monday to Friday days: £15.50
  • Monday to Thursday sleeping nights: £10.50
  • Friday to Sunday sleeping nights: £10.75
Driver & Vehicle Requirements
  • Driver required? Essential
  • Driving Clients Car? Yes, D’s SUV with a fitted hoist in the boot for his wheelchair
  • Using Own Vehicle for work purposes? Yes, on duty and to attend training
Essential Experience
  • Cerebral Palsy, asthma, autism and challenging behaviour
Desirable Experience
  • Experience working with children with disabilities and an interest in therapy
Pets

3 cats

Accommodation (while on duty)

Family home.

Interviews

Week Commencing:
Interviews will happen on a rolling basis. This advert will close when sufficient applications have been received. Please apply as soon as possible to ensure that your application can be considered.

Start Date

ASAP (subject to satisfactory employment checks)

Introducing D

We are seeking a patient, caring and alert Support Worker to support D, born in 2009, who lives with his parents and has wider family close by who are very important to him. He enjoys swimming and going for car journeys, and he has a very good road knowledge. D acquired a brain injury shortly after birth and, as a result, has Cerebral Palsy affecting all four limbs.

He has a diagnosis of Autism and Asthma and has regular medication for this. He is supported by a Case Manager, Occupational Therapist, Physiotherapist, CAHMS and other Support Workers. D can mobilise independently around the home but can be prone to tripping over objects and his own feet. He has an electric wheelchair for when he is out in the community and a rollator for short walks.

D has a diagnosis of OCD which affects his daily life in having to do simple tasks perfectly; this can be timely and cause him distress. When D becomes distressed he can become both verbally and physically aggressive to others.

Your Role

Your role as a Support Worker will be to support D with daily living, home education and increasing his independence. He requires assistance with dressing but can feed himself independently. You will be working alongside his support worker who has been with the family for five years, as well as two other bank support workers who know and understand D’s needs and behaviour.

Patience and reassurance while helping to manage his OCD.

Pay and Benefits
  • Monday to Friday days £15.50, Weekend days £16.50
  • Monday to Thursday sleeping nights £10.50 & Friday to Sunday sleeping nights £10.75
  • 5.6 weeks annual leave pro‑rata
  • Pension (subject to qualifying status)
  • Sickness benefit (on successful completion of the probation period)
  • Free DBS check
Continuity of Care
  • Induction
  • Relevant training opportunities (including the Care Certificate)
  • Regular clinical supervision/review meetings
  • Ongoing support from a dedicated Case Manager and HR department
Safeguarding

ILS is committed to safeguarding and promoting the welfare of our clients within the activities we undertake, and ILS expects all our clients’ employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment. This position will require:

  • Proof of eligibility to work in the UK
  • An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.
About You

Are you calm, proactive and enthusiastic? Do you share our values?

  • Client Focussed - Can you demonstrate commitment and passion for meeting our clients’ needs?
  • Integrity - Can you demonstrate empathy and understanding in an…
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