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Customer Service Rep HelpDesk/Support

Hybrid Customer Care Advisor: Resolve, Empathize, Impact

Job in Ipswich, Suffolk County, IP1, England, UK
Listing for: Drax Group
Full Time position
Listed on 2026-03-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading energy provider in the UK is seeking a Customer Care Advisor to join their hybrid team in Ipswich. The ideal candidate will have strong communication and organizational skills, experience in customer service, and the ability to manage complaints effectively.

This role offers a discretionary bonus, private healthcare, and a pension plan contributing up to 10%. Join a company dedicated to decarbonizing the planet and making a tangible impact on climate challenges.
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