TPS Parts Sales Executive Apprenticeship

TPS Ipswich Parts Sales Executive Apprenticeship

Job  – Apprenticeship (Level
2) – Start date 5 May 2026 – Pay £8.65 per hour – Location Ipswich IP1 5FG, UK.

• Inbound/Outbound call handling.
• Taking cash and credit card transactions.
• Delivering excellent customer service.
• Strong communication skills.
• Good IT skills.
• Using product knowledge to provide advice to customers.
• Maintaining accurate paperwork for centre and customer records.
• Efficient processing of customer orders.
• Contributing to the delivery of sales targets.

Training will be delivered through a mix of virtual classroom remote learning and face‑to‑face block release weeks at our state‑of‑the‑art training centre. Successful applicants will travel to the Volkswagen Group National Learning Centre in Milton Keynes – all travel, accommodation and meals are covered.

Your mentor will support your learning throughout the apprenticeship and you will also attend Outward Bound personal development week. On completion, you will receive: a Level 2 Retailer Standard and brand‑specific certificates, with additional Level 2 or Level 5 Customer Service Apprenticeship qualifications for candidates in Scotland, Wales or Northern Ireland.

GCSE grades 9–3 (A–D) or equivalent in English, Maths and one other subject. In Scotland, Scottish National 5 grades A–D or higher in English, Maths and a Science or Technical subject.

• BTEC first diplomas and certificates
• OCR Nationals
• Key Skills Level 2
• NVQs
• Essential Skills (Wales)
• Functional Skills Level 2
• Core Skills (Scotland)

• Enthusiasm and willingness to learn
• Teamwork
• Strong communication
• Customer Service

As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised. We aim to have a workforce that reflects the community we serve and eliminate unconscious bias, considering talent, skills and experience regardless of ethnicity, gender, sexual orientation or any other protected characteristic.

Closing date: 23 March 2026. Interviews will be held week commencing 30 March 2026.