Service Advisor

SERVICE ADVISOR
Basic Salary & OTE: £35,000
Location: Ipswich
Hours: Monday - Friday 08:00 - 18:00PM

NO WEEKENDS

Benefits:

• Various Staff Discounts on Servicing & Parts
• Great Access To Online Discounts
• Referall Scheme
• 32 Days Annual Leave

Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of a Service Advisor
Take Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Meeting and greeting service customers and identifying their service requirements
Updating customers with technical issues
Dealing with complaints
Seize opportunities for up selling products

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Must be money motivated with confidence in up selling
Must be fully customer focused, presentable and professionally dressed
Ability to thrive within a busy service department
Full clean UK Driving Licence

Please contact Kieran if you are interested in this Automotive Service Advisor Skills and quote job number: 53243