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Bilingual

Customer Experience Advisor – Digital Banking

Job in Ipswich, Suffolk County, IP1, England, UK
Listing for: HSBC
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 26000 GBP Yearly GBP 26000.00 YEAR
Job Description & How to Apply Below
A global banking institution is seeking a Customer Service Consultant to provide exceptional service and assist customers with digital banking. This role involves educating customers on services, identifying vulnerable situations, and ensuring financial inclusion. Candidates should have excellent communication skills and a customer-oriented mindset. Full training is provided, with an attractive starting salary of £26,000 plus benefits including holidays, employee discounts, and a performance bonus.
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