Administrator, Healthcare Administration, Administrative​/Clerical

About the Role

Ivry Street Medical Practice in Ipswich has a fantastic opportunity for an administrator to join our well established team on a part-time basis.

The main responsibilities of the role include:

• Undertaking a variety of administrative duties including the provision of secretarial and clerical support to clinical staff and other members of the practice team.
• Data entry and read coding of relevant patient information and medical data into the clinical system.
• Scanning patient information into computerised records, including medical documents, hospital records and letters, as necessary.
• Allocating workflow for review by doctors or other health professionals.
• Dealing with referrals to primary care.
• Processing practice post and emails.
• Registering new patients.
• Covering reception, as and when required.
• Handling enquiries efficiently.

We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service. Applicants should have the following skills and experience:

• An experienced administrator, with excellent IT, time management and organisational skills.
• Ability to communicate effectively, working in a confidential and discreet manner.
• Ability to multi‑task, work efficiently and maintain a high level of attention to detail, when under pressure.
• Ability to work as part of a multi‑disciplinary team, as well as independently.
• Primary care experience is desirable but not essential.

Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues. All applicants should ensure that they live within reasonable commuting distance.

We are a four partner practice with over 13,500 patients. Alongside our partners we also have a further 4 salaried GPs, an advanced nurse practitioner, a paramedic, 6 practice nurses and 3 HCAs. We also have regular mental health team support, with a presence on site almost daily and a medicines management team. Patient‑centred care is at the heart of our organisation, with one of our key objectives being to provide a high‑quality service to our patients.

We have a high QOF achievement. Currently rated "Good" by the CQC. We use Systm One for our clinical system, and also utilise various digital platforms such as Accurx to support our processes. We are a popular and friendly practice with a supportive environment.

• Genuine responsibility from day one
• Work with a strong social purpose
• A permanent employment contract
• A competitive salary
• Membership of the NHS pension
• Support to guide your personal and professional development
• Employee Assistance Programme (EAP)

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.