Inside Sales Manager - HCM Inbound

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award‑winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture.

Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

The Inside Sales Manager is accountable for managing a sales territory, hiring, developing inside sales representatives, and implementing a territory sales plan leveraging high‑velocity selling motions. This position focuses on coaching and developing sales talent, creating a demand generation plan to achieve quota, and driving operational excellence with KPIs and continuous improvement plans. This role focuses on HCM products in the Core Sales, Human Resource Service Sales, and Major Market Sales organizations but can refer to other business units.

Various career paths exist, including potential roles:
Field Sales Manager, Lead Generation Director, PEO Inside Sales Manager, Inside Sales Director, and other leadership roles.

• Responsible for leading the Human Capital Management Inside Sales team.
• Manages the achievement of corporate objectives and sales quotas within budgeted financial guidelines.
• Recruits, interviews, and hires job applicants and conducts performance reviews, coaching, and mentors inside sales representatives to enhance their selling skills and ensure consistency to improve sales representative performance. Initiates, participates in and supervises ongoing training of assigned sales representatives in technical knowledge, competitive knowledge, and sales skills knowledge.
• Manage and supervise daily activities and KPIs of the inside sales team and direct sales staff to meet or exceed Paychex corporate goals. Monitors attainment versus forecast and takes corrective action when necessary.
• Identify potential management candidates and bring them to the attention of the Zone Manager – the ISM is accountable for the promotion path of their reps.
• Projects create a positive image by representing the corporation to clients and the community.
• Ensures accuracy of weekly activity reports, audits commission, and expense reports.
• Fosters a culture of proactivity, resilience, and accountability.

• Bachelor's Degree in Accounting, Business Administration, Marketing, or other relevant field - Required
• 4 years of experience in Sales as high performer.
• 1 year of experience in Leadership.
• 1 year of experience in Inside Sales.
• 1 year of experience in HCM industry.

In the spirit of pay transparency, we are excited to share that the compensation range for this position is typically between $90,000 - $120,000. This range includes base pay plus commissions but does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

• We value your well‑being:
  We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time:
  From paid time off to company holidays, culture days, and comprehensive work‑life balance programs, we will ensure you have the flexibility…