Territory Manager- Forklift Sales

Job Summary

Responsible for the development and execution of a marketing plan to attain and maintain the desired market position within the assigned territory. This includes making necessary sales, rentals, support calls and presentations. Must maintain open and effective communication between all parties to increase sales and profits. The desired market plan should include new and used equipment sales, allied equipment sales, service development, fleet management, as well as rental and leasing.

Must be able to effectively identify, communicate and resolve customer problems and operational issues with high‑energy and professional work ethics. This position reports to the Sales Manager to ensure proper processes and procedures are met in obtaining customer service excellence.

• Responsible for effective professional selling principles and ethics in the work environment.
• Increase overall revenues of new and used equipment sales, service, rental, leasing and aftermarket products.
• Increase visibility, including market share for equipment and aftermarket sales.
• Develop strategic plans and work with the management team to ensure continued growth of the assigned territory.
• Manage the development and activity of assigned territory and accounts, including the selling process.
• Call on current and new customers.
• Develop and make sales presentations and ensure outstanding customer service.
• Responsible for excellent communication with the necessary parties regarding pre‑ and post‑sales issues.
• Develop and maintain relationships with all customers and build new relationships with potential customers.
• Listen attentively to others, ask clarifying questions, stay open to other viewpoints, manage distractions and interruptions.
• Understands the importance of timely follow‑up with customers, managers and staff, making communication a top priority.
• Completes all paperwork and reports completely as required in a timely manner.
• Perform all other duties as assigned.

• 2+ years of proven outside sales experience in one of the following industries: industrial forklift, agriculture, or construction.
• Strong customer relationship skills and work ethic.
• Great problem‑solving skills with the ability to make common‑sense decisions.
• Must be able to work independently.
• High school degree or equivalent required.
• College degree preferred.
• Basic knowledge and abilities of Microsoft Office products.

Accessibility:
If you need an accommodation as part of the employment process, please contact Human Resources.

Equal Opportunity Employer, including disabled and veterans.