Retail Product & Pricing Specialist

Retail Product & Pricing Specialist

Department:
Grocery

FLSA:
Non‑Exempt

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Accountable and reports to:
District Store Director;
Store Manager;
Assistant Managers of HWH, Perishables, Store Operations and eCommerce. Positions that report to you:
None.

• Maintain a positive attitude and create an atmosphere of friendliness and fun through flexibility and teamwork.
• Generate a friendly atmosphere by encouraging employees to greet and speak to customers; provide prompt, courteous, and efficient service.
• Maintain department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.>
• Provide prompt, efficient and friendly customer service by exhibiting caring, concern and patience; treat customers as the most important people in the store.
• Smile and greet customers in a friendly manner; learn customers’ names and address them by name whenever possible.
• Assist customers by:
• Escorting them to the products they’re looking for
• Secuting products that are out of reach
• Loading or unloading heavy items
• Making note of and passing along customer suggestions or requests
• Performing other tasks to enhance the shopping experience
• Assist store management with gross profit analysis and other management reporting functions.
• Ensure inventory information is accurate for monthly inventory.
• Utilize product management software to minimize out‑of‑stock and inventory issues; maintain correct item parameters and signage to maximize sales and profits.
• Ensure advertised, EDLP, and RDA items are priced and signed correctly and sufficient quantities are ordered.
• Maintain special buys to ensure accuracy of parameters in product management applications.
• Perform inventory and pricing verification in accordance with Hy‑Vee policy.
• Work with upper management to determine product placement for new items and resets to ensure timely presentation of products to the customer.
• Ensure obsolete and discontinued inventory is reduced for quick sale.
• Monitor excess inventory and work with store management to.
• Monitor and report on damage/unsaleable items and implement solutions to reduce them.
• Edit and transmit replenishment and ad orders.
• Ensure price changes and product information changes for all items are completed in a timely manner.
• Assist department managers with questions concerning product management in their department.
• Work with DSD vendors, check in and balance vendor invoices.
• Maintain strict adherence to department and company guidelines related to personal hygiene and dress.
• Adhere to company policies and individual store guidelines.
• Report to work when scheduled and on time.

• Assist in other areas of store as needed.
• Perform other job‑related duties and special projects as required.

• Ability to solve practical problems; interpret instructions.
• Arithmetic calculations involving fractions, decimals, and percentages.
• Ability to interview to obtain basic information; follow technical manuals; provide basic direction.

High school or equivalent experience. Strong basic math skills necessary. Over six months to one year of similar or related experience.

• Physically able to exert up to 50 pounds of force occasionally.
• Vision requirements include 20/20 to 20‑foot vision with or without correction, depth perception, color vision, and field of vision.
• Perform activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Frequently exposed to noise, temperature extremes, equipment movement hazards, and fast‑paced work environment with pressure to meet deadlines.

Windows‑based PC, printer, wireless devices, telephone, fax, copier, calculator, internet, product management software, and Microsoft Office products.

Responsible for company assets including equipment and merchandise.

Daily contact with customers, suppliers/vendors, and the general public.

Access to confidential information including store inventory information, item costs, and margins.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre‑employment drug screen.