Culinary R&D and Production Chef

Join Wow Bao in this newly created role as the Culinary R&D/Production Chef in our brand-new food manufacturing plant in Forest City, North Carolina. In this dynamic role, you’ll split your time between culinary creativity and operational excellence.

• On the R&D side, you’ll work closely with the VP of Culinary to test and perfect new menu items while refining existing products to meet our high standards for taste, quality, safety, and scalability.
• On the production side, you’ll partner with our manufacturing team to ensure smooth day‑to‑day operations, aligning innovation and efficiency and compliance.

The Culinary R&D/Production Chef will report to the Vice President of Culinary. The position is on‑site five days a week, based in the manufacturing plant. If you thrive in a fast‑paced environment, love bringing ideas to life, and want to make an impact on a growing brand, this is a unique opportunity to lead and create!

Innovative. Fast Pace. Growth.

At Wow Bao, we believe food should be bold, exciting, and anything but ordinary. We're on a mission to reinvent the Asian Street Food experience—bringing inventive flavors and high‑quality ingredients to every bite.

As the fastest‑growing Frozen Asian Snack brand in the U.S., Wow Bao achieved over 370% retail sales growth in 2024
, and our products are now available in 15,000+ grocery stores nationwide thanks to strong partnerships with leading retailers.

Our journey began in 2003 with the opening of our first restaurant, and today Wow Bao is a thriving omni‑channel brand with a presence in Chicago restaurants, airports, virtual kitchens, and universities. We continue to expand across all verticals—including food service, retail, and corporate operations.

Wow Bao is proud to be the only brand recognized three times by Fast Casual magazine as a Top 100 Movers & Shakers—earning the #1 spot in both 2019 and 2022, and #4 in 2023. This recognition reflects our commitment to innovation, growth, and excellence in what we do.

Join us and be part of a team that’s transforming the way the world experiences Asian cuisine—one bao at a time.

We foster a culture of caring.

Whether it’s our guests or our employees, we put people first. We strive to inspire, to motivate, and to appreciate one another every day. We live by the golden rule and treat everyone with kindness, empathy, respect, and a healthy dose of humor. We take our work, not ourselves, seriously.

(Other duties will be assigned as needed)

• Oversee daily operations focused on process improvements, while approving the taste, texture, size, and shape of all products to ensure quality and consistency.
• Partner with Quality Assurance to ensure all products meet food safety, regulatory, and company quality standards.
• Work with team to address product defects, implement corrective actions, and ensuring continuous improvement in product quality.
• Partner with Operations to optimize production workflow, and capacity planning to optimize efficiency and meet demand.
• Maintain accurate records of recipes, formulations, and testing results for compliance and reproducibility.
• Provide culinary guidance and training to the production team on existing and new product launches.
• Promote a positive work culture, providing guidance and motivation to employees while ensuring that they understand and follow goals and standards.
• Ensure all products are manufactured in accordance with company specifications, quality standards, and food safety regulations (UDSA, FDA, HACCP, and GMP).
• Champion plant safety efforts, ensuring that all safety policies and procedures are followed to maintain a safe working environment.
• Collaborate with the Plant Manager for continuous improvements in lean manufacturing practices to increase plant efficiency and reduce waste.

• Participate in R&D projects in collaboration with the Vice President of Culinary to design, develop and test new recipes and food products that align with Wow Bao’s brand identity.
• Lead new menu product development, cost optimization, and creation of formulas, recipes, and applications.
• Translate culinary concepts into scalable…