In-House Marketing Manager

Responsibilities

• Direct management of In-house Marketing Team: interview, hire and train employees; plan, assign and direct work; performance review; motivate, reward and provide disciplinary action when necessary
• Maintain total site marketing conversion according to site marketing standards
• Resolve issues pertaining to tour statuses, bookings, coding and etc.
• Order and maintain departmental supplies (collateral material, uniforms, etc.)
• Maintain copies of invitations and daily tour manifests for reference purposes
• Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Five year owner arrival report
• Prepare daily and weekly status reports to include, but not limited to, Show factors and conversion rates to be submitted in a timely manner for corporate deadlines
• Compile data on each team member’s performance

• Prepare additional reports deemed necessary by management
• Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow
• Ensure any pertinent information related to Marketing/Concierge is properly and timely disseminated
• Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies)
• Submit employee payroll in timely manner
• Perform other related functions not listed

• Timeshare experience in sales and marketing required
• 2 years management or supervisory preferred or 2 year’s timeshare equivalent experience
• Must be able to work flexible schedule which includes a rotating combination of days, nights, weekends, and holidays
• Ability to deal with both customers and salespeople
• Ability to focus on details
• Ability to handle simultaneous situations
• Ability to handle departmental problems and situations
• Knowledgeable with commission payroll and understanding

• Medical;
  Dental;
  Vision;
  Flexible spending accounts;
  Life and accident coverage;
  Disability;
  Depending on position, paid time off, parental leave and holidays;
  Wish day paid time to volunteer at an approved organization of your choice; 401(k) with employer match;
  Legal and identify theft plan;
  Voluntary income protection benefits;
  Wellness program;
  Employee Assistance Program