Office Supervisor
Listed on 2026-02-01
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Management
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Customer Service/HelpDesk
Office Supervisor
Global Recruiters Network of Medina is recruiting an Office Supervisor/Customer Service Supervisor for a privately-owned company that has been in business for the past 40 years. Our key to success begins with our people and flows through our workforce to our satisfied customers. We take pride in providing safe, quality food that creates memorable and consistent enjoyment to our customers. Our process provides superior end-product integrity.
Our mission and commitment is to provide transparent quality in everything that we do. By joining this organization, you will be contributing to a company that is intimately involved and dedicated to producing quality products and taking care of our valued customers. This entrepreneurial company values its associates and you would be expected to contribute to the culture of this “family based” company.
All of our associates are vital to success, as is this role…… we tend to hire people for life!
Our company provides frozen warehouse capabilities/storage to our clients as well as the further processing of protein.
Can do, will do, team win…… positive attitude is critical!
This role is located in the Lake Okoboji Area of NE Iowa
JOB DESCRIPTIONThis position will report into the Office Manager oversee and manage customer service and assigned tasks.
- Coordinates and dispatches customers shipments
- Ensuring that all shipping and receiving documents and functions are completed accurately and on time.
- Communicates with customers as required and in conjunction with the Warehouse/Processing Managers.
- Coordinates and develops inbound and outbound freight schedules
- Communicates to and coordinates with various warehouse/processing departments, customers and carriers all pertinent information regarding shipments and receipts.
- 2 years of office experience that includes customer service
- Ability to work with in software systems
- Pleasant personality on the phone and in person----
- Resolve customer complaints as needed.
- Lead and manage others and processes.
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