FOH Manager

1 week ago Be among the first 25 applicants

Parks Marina is accepting applications for a full-time year round FOH Manager at Snappers Turtle Bay Cafe!

• Managing and training of all FOH restaurant staff.
• Maintain a positive culture that exemplifies Marina District core values and execute vision of management & ownership.
• Document and execute initial disciplinary actions in regards to minor issues
• Ensure cleanliness of location both indoor and outdoor are of the highest standards and in compliance with food safety codes.
• Assist with staff scheduling or coverage, if needed.
• Maintain guest satisfaction by table touching and resolving issues on the spot.
• Handle employee issues or discord at the ground level.
• Act as a float as needed, including back of house.
• Empower and support staff in resolving guest issues in real time before they elevate.
• Relay positive reviews, praise, and constructive feedback to staff.
• Complete weekly inventory of product.
• Note significant waste and communicate with staff or vendor.
• Maintain weekly pars according to season and volume, and enter orders.
• Communicate with manager and marketing department.
• Brainstorm ideas for company growth and profitability.
• Check in all beverage deliveries and report any deficiencies or damage to vendor for credit.
• Ensure that all invoices are collected, corrected, and forwarded to accounting.
• Exercise FIFO (first in; first out) and confirm that product is being correctly rotated.
• Work closely with event manager to ensure events are well staffed and prepared for.
• Run daily checks and following cleaning schedule for equipment.
• Reconcile and record daily cash and submit daily reports and receipts.
• Make change orders to the bank as needed.
• Run deposits to Accounting daily.
• Calculate and distribute tipouts in a timely manner each week.
• Troubleshoot IT issues with the POS, TVs, ATMs, and credit card readers.
• Program POS computer with new items, price changes, specials, & merchandise updates.
• Work with operations manager to select vendor products for the season.
• Ensure that labor laws are observed by minors and policies are strictly followed.
• Keep employee contacts up to date with new and exiting staff members.
• Lead regular staff meetings.
• Work in tandem with your scheduling manager to keep labor costs down.
• Create motivational opportunities and incentives to build sales & morale.
• Keep COGS low.
• Create and assign seating charts and divide sections for the day.
• Confirm that the restaurant is ready for business.
• Work closely with kitchen manager to stay up to date on menu changes.
• Make sure FOH staff are informed in a timely manner of pertinent information.
• Make certain to keep operations and administration managers up to date.

Previous management experience required; preferably in hospitality/restaurant.

$18-23/hr DOE

Employee Discounts on Merchandise, Meals, & Cruises, 401k, Health/Vision/Dental, Flexpay, & PTO

This is a year around full-time position with overtime pay Memorial through Labor Day. Weekends and some evenings are required, with much more flexibility to be enjoyed during non-peak season.

Mid-Senior level

Full-time

Management and Manufacturing

Maritime Transportation

Referrals increase your chances of interviewing at Parks Marina by 2x

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