Sr. Underwriting Services Representative- Payroll Services

Sr. Underwriting Services Representative – Payroll Services

CopperPoint has an exciting opportunity for a Sr. Underwriting Services Representative – Payroll Services. In this role, you will support Payroll Services in the issuing, binding, and ongoing maintenance of new and renewal business, while managing midterm policy changes by reviewing and obtaining required information from insureds and agents. You will own the execution of senior‑level tasks involving rating bureaus, agents, and insureds, and serve as a subject‑matter expert, ensuring accuracy, efficiency, and high‑quality service across the underwriting process.

• Support binding and issuing new business and renewal accounts, including editing, web searches and entering loss information.
• Support executing endorsement, cancellation, and reinstatement within defined guidelines.
• Support processing Broker of Service/Broker of Record requests.
• Support processing all other defined tasks associated with new product/or vertical launches.
• Assist mentoring and training new employees.
• Point of contact for agents/brokers and insureds.
• Assist with special projects and user assistance testing.
• Primary back‑ups to Team Leads.
• Customer relations management.

• Requires Bachelor’s degree in a related field, or equivalent work experience.
• Knowledge and skill levels acquired through undergraduate studies in risk management, business administration, finance or marketing are a plus.
• Requires a minimum of three years work experience in insurance or an office environment.
• Knowledge and/or experience with commercial lines insurance.
• Must be detail oriented.
• Excellent customer service skills.
• Ability to work in a team environment.
• Ability to plan and organize.
• Accountability and dependability.
• Excellent problem‑solving skills.
• Focuses on quality.
• Ability to deliver business results.
• Must be able to partner effectively with Payroll Services division.

• Employees and their families are eligible to participate in CopperPoint Insurance Companies benefit plans including medical, dental, vision, short‑term disability, long‑term disability, life insurance, a health savings account, a flexible spending account, and a 401(k) plan.
• We provide some benefits at no cost to the employee (Basic Life Insurance and AD&D at two times an employee’s annual salary, short‑ and long‑term disability coverage, and Employee Assistance Plan).
• Employees will accrue 0.0692 hours of Paid Time Off (PTO) per paid hour, which may total 18 days a year. In addition, employees will also receive 10 paid holidays throughout the calendar year.

• $45,000.00 – $55,000.00 annually.
• Compensation may vary depending on skills, experience, education, and geographical location.
• In addition to base salary, compensation may include an annual discretionary bonus.

Founded in 1925, CopperPoint Insurance Companies is a leading provider of workers’ compensation and commercial insurance solutions. With an expanded line of insurance products and a growing ten‑state footprint in the western United States, CopperPoint embodies stability for policyholders in Alaska, Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Utah, and Washington. CopperPoint Mutual Insurance Holding Company is the corporate parent of Arizona‑based CopperPoint Insurance Companies, California‑based Pacific Compensation Insurance Company, Alaska National Insurance Company, and other CopperPoint Insurance Entities.

CopperPoint’s culture of compassion extends to the community through employee volunteerism, corporate matching, board service, program sponsor ships, and in‑kind contributions. We empower employees by providing 12 hours of paid volunteer time annually and matching personal contributions to the charities of their choice up to $500 per year. In 2020, CopperPoint employees reported 3,500 volunteer hours. CopperPoint offers a competitive compensation package and comprehensive benefits package, including major medical, dental and vision, and a wide range of competitive benefits programs, generous matching contributions to your 401(k) plan, generous paid time off, tuition reimbursement, and other education benefits and business casual dress.

CopperPoint is an equal employment opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status, or any other characteristic protected by state, federal or local law. CopperPoint maintains a drug‑free workplace.