IT Professionals

Position Description

Thinix (), a division of R & D Industries, Inc. (RDI), is a leader in software and IT solutions with an emphasis on hospitality and MDU technology. With software sold in 121 different countries and technology deployed across the US, we are growing. Our products have achieved hundreds of millions of hours of secure uptime, and we continue to innovate.

We currently have several immediate, full‑time openings ranging from new graduate/entry‑level positions to experts with multiple years of IT, technology, or sales experience. Depending on the position, duties could range from help desk support to computer programming, research and development, network engineering, wireless network design, 4G/5G management, technology sales, and more. All persons with a technology background are encouraged to apply.

These positions will be located at our headquarters in Milford, Iowa. We offer excellent pay and benefits, a relaxed work environment, and a culture of high standards and technical excellence.

• Help desk support
• Computer programming
• Research and development
• Network engineering
• Wireless network design
• 4G/5G management
• Technology sales
• Other related tasks as required

• Interpersonal communication skills (excellent email and phone skills)
• Awareness of timelines, objectives, and goals
• Ability to multi‑task and prioritize work and commitments

• Work in a fun, team environment
• Professional development and training opportunities
• Gain crucial experience with a variety of real‑world projects
• Learn from respected industry experts on best practices
• Unlimited coffee
• Conveniently located near Highway 71

• Employer‑paid health insurance contribution
• Medical (cafeteria) plan
• Paid Individual Life, Dental, Vision, and Long‑Term Disability coverage
• Paid vacation time
• Paid holidays
• Paid time off (PTO) for sick days and personal days
• Jury duty and bereavement benefits
• Allowance for the use of personal cell phone
• Performance‑based bonuses
• 401K match
• Health savings and flexible spending options
• Voluntary short‑term disability coverage
• Voluntary life insurance (additional coverage options)
• Additional coverage options to include spouses and families

R & D Industries, Inc. (RDI) is a 41‑year‑old Iowa technology corporation. RDI has been previously honored with the Iowa Small Business Excellence Award and twice in Inc Magazine’s Inc‑5000 as one of the fastest‑growing privately held companies in the US.

RDI continues to be nationally and globally recognized for technology excellence. In 2019, 2022, 2023, 2024, and 2025 RDI was recognized as one of the Top 500 MSPs in the US by CRN®. 2025 placed RDI in the Pioneer 250 for the third time and 2024’s placement recognized RDI for the second time in the Security 100. In 2021, 2022, 2023, and 2024, RDI was recognized in the MSP 501 – the IT channel’s most prestigious global ranking of managed service and technology providers.

RDI delivers a wide range of technology‑driven solutions, focusing on delivering exceptional value to its customers. 2024 marked the 40th Anniversary of RDI, underscoring RDI’s steadfast commitment to its foundational principles:
Research, Develop, and Innovate (RDI). These principles guide the creation of highly effective solutions grounded in integrity and trust. RDI takes pride in its unwavering commitment to always ‘Do the Right Thing’ for our customers, employees, vendors, and resellers.

• Thinix® – best‑in‑class managed technology solutions; distinguishes family‑friendly Guest Wi‑Fi, kiosks, and guest‑use computers; manages endpoint security and provides 24/7 support.
• Akative® – 4G LTE/5G data connectivity solutions, patented iStatus® monitoring, and multi‑carrier services with over 55 million hours of connectivity uptime.
• RDIWorks® – regional leader in providing IT consulting, network architecture/engineering, and managed services to businesses, government, healthcare, and education.
• Audio Engineering – professional audiovisual systems integration with complete design, installation, and maintenance services.

RDI provides competitive pay, paid vacations, paid holidays, paid personal days, group…