Provider Employee Relations Specialist

Overview

Position

Purpose:

Under the direction of the Director of HR Business Partner this position will advise and assist leaders and employees on employee issues and concerns through communicating, interpreting and recommending appropriate use of human resource policies and procedures, services, and programs offered by Renown Health. The incumbent will also be the first point of contact to assist employees with walk-in traffic to the HR office, assisting with general inquiries regarding employee benefit and enrichment programs, policy questions, employment and transfer requests, etc.

This position does not provide patient care.

• Advise and assist management and employees on employee issues and concerns by interpreting applicable HR policies and procedures and making responsible recommendations; initiate recommendations to address underlying systemic problems or issues; include suggestions on policy clarification or development, appropriate training or other development interventions.
• Serve in a specialist, liaison capacity for the Human Resources Business Partners to ensure thorough investigations and follow-up with employee and leadership issues, ensuring consistency and equity in the application of HR policies and procedures.
• Provide support on implementing major organization-wide projects, including employee engagement surveys, employee enrichment programs, employee benefits programs, multi-cultural awareness and sensitivity programs, and employee advocacy/conflict resolution procedures.
• Identify problem employee relations areas that impede organizational progress; recommend appropriate interventions and/or other corrective actions as needed.
• Apprise the Director of organizational issues, problems or trends; prepare reports, analyses and other written communications with progress, adverse trends and recommendations as necessary or requested.
• Assist the Director and HRBPs with projects and events; collect and research best practices and new policy or program initiatives to enhance delivery and quality of service.
• Support a range of HR initiatives and programs as assigned.
• Note:
  
  The role may involve various HR-related duties as needed to support organizational goals.

• Education
  :
  Must have college-level knowledge of English language, including reading, writing and speaking English. Bachelor’s Degree in Organizational Development, Organizational Behavior, Human Resources, Business Administration, or related field. Proven experience in a similar role may be substituted for degree.
• Experience
  :
  Experience as an HR generalist, in recruitment, or employee relations required.
• License(s):
  None.
• Certification(s): PHR or SHRM-CP preferred
• Computer / Typing
  :
  Proficiency in word-processing, spreadsheet and database applications required. Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

About the company

Renown Health