Medical Secretary

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland. In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

An exciting opportunity has arisen for a 1 year fixed term Medical Secretary based between University Hospital Crosshouse and Ayrshire Central Hospital.

18 hours per week
, worked over three days
. There is a degree of flexibility around the working pattern, for example, Monday to Wednesday or Wednesday to Friday.

From 1 April 2026, the working week for NHS Agenda for Change staff in Scotland will be reduced. Full‑time hours will reduce from 37 to 36 hours (pro rata for part‑time staff) without loss of earnings.

Key responsibilities include:

• Digital audio transcription within guaranteed timescales
• Maintaining and updating the computerised Inpatient Waiting List
• Processing discharge correspondence promptly, including test results
• Managing telephone enquiries from patients, relatives, GPs, and other healthcare professionals
• Liaising with internal departments such as Health Records and Medical Imaging

For further information on the role please click the link below to view the job description.

• You will hold a relevant secretarial qualification (e.g., AMSPAR Diploma for Medical Secretaries, RSA, or Scotvec qualification) or have extensive relevant experience
• A qualification in Medical Terminology is essential
• The post holder must use initiative and resourcefulness while exercising a high degree of confidentiality, diplomacy, and tact
• Excellent communication and interpersonal skills are essential, along with the ability to work independently and as part of a team
• The post holder will be responsible for prioritising and managing their own workload to ensure compliance with NHS Ayrshire and Arran and Scottish Government targets
• Previous administration experience in an acute hospital or healthcare setting is advantageous

For further information on the requirements for the role please click the link below to view the person specification. If you would like to find out more about the role, please contact Sharon Laye, Medical Secretarial Services Manager on

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found within the attached Candidate Information Pack.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form. The Recruitment Team are unable to answer individual queries at application stage about this, please visit for further information. We are unable to provide sponsorship for bank contracts.

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