Patient Support Specialist; PSS - PRN

Overview

Join Guttenberg Municipal Hospital & Clinics as a PRN Patient Support Specialist, where every day brings new opportunities to make a difference in patients' lives. This exciting position caters to recent graduates seeking flexible schedules while working onsite in Guttenberg, Iowa. You’ll have the chance to develop your skills in a dynamic healthcare environment, engage with diverse patient populations, and contribute to innovative solutions in patient care.

With competitive pay ranging from $15.91 to $23.87 per hour, this role offers valuable experience that can set the foundation for a rewarding career in healthcare. Your passion for customer-centric service and problem-solving will thrive here, alongside a forward-thinking team that values excellence and integrity in every interaction.

You will be offered great benefits such as Competitive Salary, IPERS, 457b, and 457b Roth. Be part of a dedicated team that empowers you to grow professionally while making a positive impact in the community.

As the first point of contact for hospital patients, the Patient Support Specialist greets, receives, and ensures patients’ needs are met while guiding visitors and vendors effectively. The role also involves assisting patients with activities of daily living and providing essential nursing care within the professional scope of practice under supervision of the Registered/Charge Nurse. In addition, the PSS handles incoming calls, routing them to the appropriate Patient Care Unit or emergency room as necessary.

This role encompasses various clerical tasks related to the admission and registration process for inpatients, outpatients, and ER patients, as well as maintaining organized records and performing cleaning duties to uphold a safe and welcoming environment in patient care areas.

To excel as a Patient Support Specialist at Guttenberg Municipal Hospital & Clinics, candidates must possess a range of essential skills and qualifications. A current Certified Nursing Assistant Certificate, LPN License, or EMT License is required, alongside maintaining all relevant certifications, including BLS certification. Candidates should demonstrate the ability to read, write, and perform basic math, along with a foundational clinical knowledge base that enables them to deliver quality care effectively.

Strong customer service skills, complemented by organizational and team-building abilities, are crucial for collaborating with colleagues and ensuring seamless interdepartmental communication. Familiarity with medical terminology enhances the PSS's capability to respond appropriately to patient needs. While less than a high school diploma is acceptable, one to two years of healthcare experience is preferred, fostering a solid understanding of the healthcare environment and the nuances involved in patient support.

• Current Certified Nursing Assistant Certificate, LPN License, or EMT License
• Must maintain all licenses/certificates
• Must obtain/maintain BLS Certification
• Must meet all continuing education requirements as mandated by your respective governing board
• Must have clinical knowledge necessary to competently perform quality care and duties, including medical terminology
• Customer service skills, organizational skills, team-building skills, and interdepartmental communication skills
• One to two years healthcare experience preferred

If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!

Post-offer, pre-employment fit-for-duty assessment required, as well as Influenza vaccination.