Front Desk Coordinator Job Nevada Iowa USA,Healthcare

Location: Nevada

Career Opportunities with Lone Peak Dental Group

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Job Summary

We are seeking a dental Front Desk Coordinator I to join our healthcare team. The Patient Services Coordinator I will be responsible for interacting with patients, providing assistance with scheduling dentist appointments, answering inquiries, and maintaining patient records accurately.

Responsibilities

Schedule dental patient appointments and follow-up visits efficiently.

Answer phone calls and emails from patients, addressing their questions and concerns promptly and professionally.

Ensure patient records are updated and maintained in compliance with healthcare regulations and confidentiality standards.

Collect patient information and verify dental insurance details.

Coordinate with dental staff to facilitate patient care and services.

Assist in billing and coding tasks as needed.

Collaborate with other departments to enhance patient experience and satisfaction.

Qualifications

High school diploma or equivalent required;
Associate's degree in healthcare administration or related field preferred.

Previous experience in a healthcare setting or customer service role is beneficial.

Proficiency in medical terminology and knowledge of insurance procedures.

Strong communication and interpersonal skills.

Ability to multitask, prioritize tasks, and work in a fast-paced environment.

Attention to detail and accuracy in data entry and recordkeeping.

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