Field Engineering Technician; Gemini Site

Field Engineering Technician (Gemini Site)

Are you ready to make an impact and shape the future of sustainable energy? At IHI Terrasun Solutions
, we’re revolutionizing the world with cutting-edge solar and energy storage systems. To build on our incredible momentum, we’re searching for curious, driven, and collaborative individuals to join our growing team.

As a subsidiary of IHI Corporation
, a global leader with 165 years of expertise and $15 billion in revenue, IHI Terrasun Solutions combines the agility of a startup with the strength of an established energy industry giant. We specialize in solar + storage systems integration and lifecycle services, leveraging advanced hardware and software solutions.

Our proprietary technology enables seamless end-to-end energy optimization, powered by a talented team of innovators who are passionate about driving change in the energy landscape. With over 480 MWh installed and 1 GWh of projects in advanced stages
, we’re at the forefront of solar + storage innovation.

The IHI Terrasun Solutions Field Engineering Technician will provide customers with technical direction and support for ITS systems, including hands on installation, commissioning, maintenance, and repair of these products. The Field Engineering Technician must be able to articulate technology and product positioning to both business and technical users and must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the system life.

The selected candidate can expect a fast paced, exciting learning environment as we move into the next phase of business growth.

• Commission (validate and verify), execute preventative maintenance, and repair energy storage systems
• Provide technical consultation and product support to technical and commercial counterparts, including communications with other Field Service Engineers, Sales, Engineering, Product Management, and Logistics on a daily basis
• Communicate customer feedback to Engineering and Sales teams
• Provide technical support for fault isolation and troubleshooting
• Travels to and remains at all assigned jobsites until assigned tasks are completed
• Ensure excellence in all operational areas

• Relevant experience in field engineering & services in electrical power equipment or energy space
• Experience with industrial electrical equipment and work
• Demonstrated ability to exceed individual performance goals and to work with engineering & sales personnel to achieve team objectives
• Self-directed, highly detail-oriented, organized, and flexible
• Excellent oral and written communication skills
• Willingness to work with customers
• Willingness to work overnight shifts, when necessary
• Degree in technical field such as EE, ME, or Computer Science/Engineering
• Knowledge of detailed requirements of a broad range of utility-scale battery applications
• Knowledge of detailed requirements of renewable energy inverter and DC-DC converter operation and maintenance.
• Demonstrated accomplishments in customer-focused problem solving

• IMPORTANT:
  Work is performed in the field, in an outdoor environment, in the Nevada desert. Employee must be able to work in high-heat outdoor conditions, with temperatures sometimes exceeding 100 degrees Fahrenheit, and be able to follow all safety standards, rules, and regulations for working in hot environments.
• Employee must be able to stand, walk, and carry, and lift at least 50 pounds.
• Employees will be working in a High Voltage environment electrical equipment. When working at a customer project site or supplier facility, Personal Protective Equipment (PPE) may be worn for safety purposes.
• Limited travel is required to customer project sites and supplier manufacturing facilities.
• This position is considered a 'safety-sensitive' position and may have a drug-testing requirement for new hires. It may also require randomized drug testing throughout employment.

• The position is based in Moapa Valley near Las Vegas, Nevada at our Gemini power plant, and involves 5% or more travel to other customer…