Auto Detailer

Job Description

This position reports to the sales department and is responsible for the timely completion of automotive detailing activities. This includes determining scope of work, obtaining any necessary customer needs assessment, and ensuring projects are completed in an efficient and timely manner.

• Clean vehicles or vehicle components by performing any combination of the following duties: wash vehicle exterior utilizing proper cleaning solutions and equipment.
• Apply wax, wipe or buff surfaces to protect and preserve automobile shine.
• Clean upholstery, rugs, and other surfaces utilizing cleaning solutions, applicators and devices.
• Clean engine and compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
• Troubleshoot difficult cleaning solutions by using experience and knowledge while following product manufacturer recommendations.
• Apply paints, dyes, polishes, re-conditioners, waxes, or masking materials to vehicles to preserve, protect, or restore color or condition.
• Inspect parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations.
• Ensure proper license plate and decal application per direction.
• Complete various auto dealership duties such as fueling vehicles, jump starting vehicles on the lot, snow removal from lot surface and vehicles.
• Maintain inventories of supplies if appropriate.
• Keep work area clean and organized at all times.

• Process skills with a proven ability to prioritize and manage individual workload in a high‑pressure environment and to demonstrate a sense of urgency as necessary to meet deadlines.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Strong interpersonal skills with the ability to foster effective business relationships with internal and external parties.
• Team player with the ability to work independently in a fast paced environment.
• Demonstrate planning and organizational skills with strong attention to detail and concern for accuracy.
• Excellent customer service skills with the ability to effectively identify and develop solutions for business needs.
• Good verbal communication and technical skills with an ability to effectively interact with and convey information to people who possess varying levels of understanding on applicable topics.
• Physical ability to climb, crawl and to work in awkward positions such as kneeling, bending, stooping, and overhead positions.
• Ability to lift up to 50 pounds.
• Ability to operate various shop tools including power and manually operated tools.
• May be required to perform any other job related duties as assigned by supervisor.