Production and Office Coordinator

Fast-Paced | Accountability-Driven | Operations Focused | Growth to Operations Manager

Company:Certa Pro Painters of Cedar Rapids

Employment Type:Full-Time

We are seeking a
high-execution, detail-driven Production & Office Coordinator
who thrives in a
fast-paced, accountability-driven, production-focused environment.

This is
not a sit-back admin role. This position is the operational heartbeat of our business — ensuring production flows, schedules stay tight, customers are supported, and nothing falls through the cracks.

The right person is organized, calm under pressure, fast, accurate, and takes ownership without needing constant direction.

Production Coordination

• Schedule and coordinate painting projects efficiently
• Maintain an accurate and moving production calendar
• Communicate daily with crews, customers, and leadership
• Ensure jobs start, progress, and close properly
• Identify and solve scheduling gaps quickly

Office & Operations Execution

• Manage incoming calls and customer communication
• Maintain CRM accuracy and job tracking (no loose ends)
• Support sales → production handoff
• Track job status and update systems daily
• Keep job files, documentation, and communication organized

Customer Experience Protection

• Provide clear, professional communication
• Deliver proactive updates to customers
• Resolve small issues before they become large problems

This role is designed to grow into an
Office / Operations Manager
position for the right individual.

Learn systems, own scheduling, support production flow, and execute consistently.

Take ownership of workflow, improve systems, stabilize operations, and reduce leadership load.

Lead office and production coordination, manage systems and workflow, drive accountability, and support operational performance.

This is a
career growth opportunity
, not just a job.

• Thrives in fast-moving, high-accountability environments
• Is extremely organized and detail-focused
• Executes quickly and accurately
• Can manage multiple priorities without getting overwhelmed
• Takes ownership and finishes what they start
• Is calm, professional, and solutions-focused
• Communicates clearly and confidently
• Protects structure, systems, and process

• Needs constant direction or supervision
• Gets overwhelmed easily
• Moves slowly or struggles with urgency
• Dislikes structure, systems, or accountability
• Wants a low-pressure administrative role

• Office operations or production coordination
• CRM or scheduling software
• Customer service in a fast-paced environment
• Detail-driven administrative work

(Painting or construction experience is helpful but not required)

• $50,000 – $56,000 salary (based on experience)
• Growth path to
  Office / Operations Manager ($65k – $80k+)
• Performance and advancement opportunity
• Stable, team-oriented environment
• Long-term career potential for the right operator

Submit your resume
AND answer the following:

• Describe a time you successfully handled multiple urgent priorities at once.
• What systems or software have you used (CRM, scheduling, operations, etc.)?
• On a scale of 1–10, how would you rate your organization and follow-through — and why?
• Why are you interested in a fast-paced, accountability-driven role?

Low-effort applications will not be considered.