Receptionist, Administrative​/Clerical

Receptionist – H&R Block (Seasonal) – New Hampton, IA

Join our team in New Hampton, IA. Customers will be greeted with personalized, friendly service; you will manage client scheduling and reference appropriate tax professionals. This role focuses on client relations in a fast‑paced environment.

• Answer phones, greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organize resources with team members.
• Complete other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).
• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

H&R Block is an equal‑opportunity employer that invests in employee well‑being. Benefits include:

• Employee Assistance Program with Health Advocate.
• Well‑being program (Better You).
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) & Employee Stock Purchase Plan with eligibility requirements.

Our culture is focused on collaboration, inclusion, and growth. Employees feel supported and belong in a connected environment where personal authenticity is valued.

H&R Block welcomes diversity in gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, or veteran status.