CAMBUS Operations Supervisor

Overview

The University of Iowa Parking & Transportation department is seeking a CAMBUS Operations Supervisor
. The Operations Supervisor position supervises the daily activities of the public transit services operations and employees. Plans, coordinates and implements service changes, policies and system procedures. Supervises, trains, assigns, monitors and evaluates the work of employees to meet service objectives. Documents and evaluates system performance for the purpose of reporting, meeting objectives and improving the quality-of-service delivery, design and safety.

Ensures compliance with local, state, and federal regulations.

This position is not eligible for University sponsorship for employment authorization.

• Evaluate, recommend, and implement service additions, expansion, or modification.
• Monitor, maintain, and update transit information systems, including CAD/AVL, demand-response software, and other systems and databases.
• Maintain and develop operational data and activity reports for evaluating system performance and for state and federal reporting.
• Functionally supervise, communicate expectations, direct training, and provide input to the performance review of dispatching staff.
• Prepare, monitor, update and maintain all means of disseminating service information: brochures, bus stops, website, notices and alerts, real-time information system.
• Lead and supervise the daily operation of the transit system services and lead the timely and effective response to service issues, disruptions and emergencies.

• Bachelor’s degree or an equivalent combination of education and experience.
• Experience (typically 1 year) within public transit.
• Valid Class B CDL, or ability to obtain and maintain Class B CDL with passenger endorsement and airbrakes restriction lifted within 1 year of hire.
• Ability to meet/maintain UI Driving policy standards.
• Ability to obtain state DOT certification to conduct 3rd party CDL knowledge and skills tests within 1 year of employment including passing DOT background check.
• Ability to meet DOT safety-sensitive position requirements, including complying with required drug and alcohol testing in accordance with DOT/FTA regulations.
• Excellent written and verbal communication skills.
• Demonstrated organizational skills and attention to detail.
• Demonstrated experience in customer service.

• Experience beyond 1 year within public transit.
• Experience with transit CAD/AVL systems.
• Demonstrated supervisory experience.
• Experience planning and implementing service changes for a public transit agency.
• Knowledge of university policy and procedures.

In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:

• Resume
• Cover Letter to include dates of Class B CDL with passenger endorsement and airbrakes restriction lifted (if applicable).

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and driver’s license verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact Andy Brus at  or andrew-brus.

This position is performed fully on campus.

Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.

Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution.

• Classification
  
  Title:
  
  Management Services Supervisor
• Appointment Type:
  Professional and Scientific
• Schedule:
  
  Full-time
• Work Modality Options:
  On Campus

• Pay Level: 4A

• Organization:
  Finance & Operations (General)
• Contact Name:
  Andy Brus
• Contact Email: andrew-brus