Child & Family Services Case Manager

Overview

Job Description
:
The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being and Protection, Bureau of Child Protective Services, is seeking a Child & Family Services Case Manager (Job Classification: Social Worker
2) to join our team. This position is located in Iowa City. Make a Lasting Impact:
Child & Family Services Case Manager. Are you someone who believes in the power of connection, healing, and long-term support? As a Child & Family Services Case Manager, you’ll walk alongside families after their initial assessments, helping them navigate challenges and build stronger, safer futures together.

• Coordinate services and resources tailored to each family’s needs
• Monitor progress and celebrate milestones, big and small
• Support permanency planning to ensure children have stable, loving homes
• Advocate for families through collaboration with service providers and legal partners
• Help address underlying issues and promote reunification whenever possible

• Engagement and advocacy
• Crisis management
• Oral and written communication skills
• Observational, critical thinking and analytical skills
• Prioritization and time management

• Assess risk and safety factors affecting children and families in a variety of settings
• Schedule and conduct monthly in-home visits with parents and children
• Complete timely and accurate documentation, including case notes and court reports
• Attend court hearings and testify as required
• Respond to crisis situations with urgency, offering immediate support and stabilizing interventions
• Collaborate with legal professionals, law enforcement, treatment providers, and other community partners
• Manage a diverse and dynamic caseload with flexibility and analytical reasoning

• Full-time, Monday–Friday, 8:00 AM–4:30 PM
• Telework may be an option upon successful completion of the six-month probationary period
• Mileage is paid at $0.50/mile travelled according to Iowa State Accounting Procedures
• Valid driver’s license is required
• Background checks:
  Applicants will be required to complete a background check to be considered for this position

• Health, Dental, and Vision Coverage
• Paid Time Off: vacation, sick leave, and holidays
• Retirement Plans: IPERS and other retirement options
• Flexible Spending Accounts
• Insurance Coverage: life insurance and long-term disability
• Employee Assistance Program
• Employee Discount Programs

For additional information on benefits, click to view. Background checks and EEO/AA statements apply. The State of Iowa is an EEO/AA Employer. E-Verify and Right to Work information is included.

Graduation from an accredited four-year college or university; OR the equivalent of four years of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems; OR an equivalent combination of education and experience substituting the equivalent of one year of full-time qualifying work experience for one year (thirty semester or equivalent hours) of the required education to a maximum substitution of four years.

For additional information, please view the job description.

Designated positions in this job class require applicants to obtain the required Chauffeur’s License and endorsements within a period of time as determined by the appointing authority at the time of hire.