Assistant Nurse Manager - Quick Care Clinics

Assistant Nurse Manager - Quick Care Clinics

The University of Iowa Health Care is seeking a patient centered
Assistant
Nurse Manager to support our Quick Care Clinics
. This position will provide managerial and clinical nursing leadership for clinical outpatient services at the Quick Care locations under the direction of the Walk-In Clinics Nursing Manager to assure that all staff provide safe clinical care and have the education, methods, and resources to accomplish performance objectives. This position has some involvement in direct patient care as well as planning, organizing, directing, evaluating, and improving health care operations, clinical education programs and research programs of clinical and health service departments.

This position supports our clinics and will travel between clinics to provide continued support. This position comes with the University of Iowa's full, comprehensive benefit package including generous employer contributions into retirement plans, paid vacation and sick leave, and much more.

Position Responsibilities:

Human Resources Management

• Hiring

Assist in hiring nursing unit staff through effective and timely recommendations.

Staff Development

Develop and manage the talents, strengths and behaviors of assigned staff as directed by management.

Assists in matters of promotion, transfers and disciplinary action, as directed by management.

Coaches staff to participate in team decision-making and actively seek participation from assigned staff on decision-making and customer service improvement activities.

Provides staff incentives/rewards for contributions toward achievement of service excellence.

Performance Management

Completes staff evaluations, for assigned staff, on time with written, solid justification.

Assure staff members are compliant with competencies, policies, procedures and regulations.

Employee Labor Relations

Understand and apply appropriately the provisions in the union contracts.

Creates an atmosphere which provides for effective recruitment and retention of qualified staff.

Other

Encourages staff/employees to meet or exceed customer needs and expectations. Provide detailed job responsibilities.

Actively help manage operating expenses by monitoring the unit/clinic’s operating budget.

Recommend budget ideas, resources and cost containment strategies through participation in the development of the unit operating budget, reviewing staffing plan, reviewing service contracts, planning for new supply costs, etc.

Assists management in developing a staffing plan and is open to creativity in staff scheduling/flexibility.

Operations, Standards of Care, Regulatory Compliance, Quality and Patient Satisfaction:

Collaborate with management and UI Health Care Ambulatory Nursing department to identify Quality Management and patient satisfaction opportunities for improvement.

Supply and Instrumentation management.

Incorporates the principles of Service Excellence to ensure positive patient/customer relations.

Implement and maintain standards and quality plans.

Identifies inefficiencies in current practice/processes, demonstrates tolerance for change and develops a means to enhance the process.

Consistently makes sound judgments after gathering factual, objective information.

Creates and maintains a workplace of choice/ which motivates employees to work at optimal efficiency; encourages staff to regularly establish goals and objectives toward career development.

• Supervise and occasionally provides care delivery and assists in coordinating patient care teams to maximize customer service and continuity of care.

Develops flexible staffing and reallocating priorities to ensure optimal patient care, with assistance from leadership as needed.

Serve as a resource for patient care problems.

Provide patient care as needed.

Collaborates and develops effective interpersonal relationships with nursing staff, medical staff, interdisciplinary teams, and other hospital departments.

Planning and Goal Management:

Collaborate with leadership to develop and implement clinic or division strategic plans.

Uses customer feedback in planning and providing service.

Communication/Collaboration Relationships:

Communicate with…