Supported Living Program Administrator

Supported Living Program Administrator

Department: Supported Community Living

Employment Type: Full Time

Location: Iowa City

Reporting To: Program Director

Compensation: $46,217 - $53,486 / year

Do you have a desire to make a genuine difference in the lives of others? Systems Unlimited, Inc. could be the perfect place for you. We are a nonprofit organization that promotes dignity and growth for people with disabilities, significant behavioral and mental health needs, as well as other complex needs. Systems Unlimited Inc. is looking to hire the next Supported Living Program Administrator.

This position leads a team of Service Coordinators and reports to the Director of SCL.

• Establishing positive relationships and collaborating with Supported Community Living (SCL) staff, management, internal support departments, and additional external stakeholders; partnering with all involved to enhance the lives of those we serve
• Coaching and training employees in the SCL Program; supporting teams to advocate for services consistent with the philosophy and core values of the agency
• Promoting a cooperative environment that reduces conflict and strengthens trust among all stakeholders
• Working with internal and external stakeholders to facilitate new individuals moving into services
• Providing on-site observation, feedback, and coaching as needed to build rapport with the individuals and staff on your team
• Proactively coaching and mentoring coordinators to develop leadership skills; working with immediate supervisor and/or human resources to ensure staff are held accountable to established agency policies, procedures, and expectations
• Reviewing annual budgets and recommending adjustments as needs change
• Monitoring staffing levels according to budget, reducing hours during site vacancies and out of service days
• Monitoring Coordinator and Overtime Dashboards to promote compliance, enhance service quality, and reduce overtime.
• Leading coordinator meetings to assist with agency updates, communications and strategic initiatives
• Completing and delivering annual staff evaluations; providing ongoing timely feedback on performance and addressing performance concerns
• Participating in hiring team meetings to place applicants, being aware of open hours
• Perform any other tasks or responsibilities as needed to support the goals and objectives of the department or organization

The applicant should have experience in the following areas:

• A BA/BS in a Human Services discipline and three years of experience working with people with developmental disabilities or a combination of education and experience which totals six years
• Four years of management and supervisory experience
• Administrative experience is highly desirable
• Excellent verbal and writing skills are a necessity
• Experience working with people with disabilities and implementing service provision strategies
• Applicant must maintain a valid driver’s license and a driving record that is acceptable from a risk management perspective

This position works primarily business hours M-F 8:00am-4:30pm. Occasional work in the evenings or on weekends may be required. This position is located in Iowa City, but occasional travel to outlying service areas is required.

Full-Time team members are eligible for:

• 401(k) with up to 4% company match.
• Company-paid life insurance and long-term disability insurance.
• Affordable health, vision, and dental options that provide great coverage.
• Company-paid life and long-term disability coverage.
• Flex plans for medical and daycare expenses
• Excellent paid time off package that starts at 3.5 weeks of vacation/sick time per year (increases after two years of service)
• Nine paid holidays
• SUI is a Public Student Loan Forgiveness program (PSLF) qualified employer