Director of Compounding Pharmacy Operations

Overview

Towncrest Wellness Apothecary is a patient-centered compounding pharmacy dedicated to helping individuals achieve better health through personalized, functional, and innovative pharmacy care. We believe no two patients are the same, which is why we specialize in customized non-sterile compounded medications designed to meet unique clinical needs.

At Towncrest, we are redefining what community pharmacy can be - moving beyond high-volume dispensing into a model rooted in collaboration, clinical service, and individualized treatment solutions. Our work supports patients, providers, and wellness communities through customized therapies, supplements, and integrative care services.

We are seeking a Director of Compounding Operations to lead our growing Towncrest Wellness Apothecary compounding practice. This role requires an experienced pharmacy leader who is passionate about personalized medicine, operational excellence, and building sustainable compounding services that deliver exceptional patient outcomes.

Reporting directly to Towncrest Pharmacy Corporation leadership, you will play a critical role in shaping the future of our non-sterile compounding program, mentoring staff, ensuring regulatory excellence, and driving innovation across the apothecary.

This is an ideal opportunity for a pharmacist who wants to practice at the top of their license, move beyond traditional retail pharmacy limitations, and lead meaningful, patient-focused work in a supportive environment.

• Lead day-to-day operations of Towncrest’s non-sterile compounding labs, ensuring alignment with production schedules, quality standards, and patient care priorities.
• Cultivate a strong culture of safety, compliance, and excellence in accordance with USP , USP , state Board of Pharmacy standards, and Towncrest policies.
• Manage and mentor a high-performing team of pharmacists, compounding technicians, and support staff.
• Oversees the daily workflow of the pharmacy to ensure that the pharmacy has the necessary coverage by a pharmacist and technician(s).
• Monitor and analyze key performance indicators (KPIs) to support workflow optimization, service growth, and operational sustainability.
• Identify root causes of workflow or production challenges and implement corrective actions to ensure consistency and efficiency.
• Develop, standardize, and maintain SOPs, policies, and best practices across all non-sterile compounding services.
• Collaborate closely with functional medicine providers, clinical teams, and leadership to align compounding solutions with individualized care plans.
• Partner with inventory and purchasing teams to maintain appropriate stock levels of chemicals, supplies, and compounding materials.
• Support innovation in compounding formulations, dosage forms, and patient-specific therapies.
• Produce timely operational and compliance reports, participating in strategic planning and growth initiatives.

At Towncrest, we recognize the barriers many pharmacists face in traditional retail roles: high volume, limited autonomy, burnout, and a lack of meaningful patient connection.

This role is different.

Towncrest Wellness Apothecary offers an environment where pharmacists can:

• Lead innovative patient care services
• Practice personalized medicine through compounding and nutritional supplements
• Work collaboratively with engaged providers
• Build sustainable systems rather than operate in constant reaction mode
• Help shape the future of modern pharmacy practice

We are committed to supporting the success of our leaders and creating a culture where pharmacy professionals thrive.

Towncrest Pharmacy Corporation is proud to offer competitive benefits and a supportive workplace culture. Benefits include:

• Consistent Monday-Friday (8:30 – 5:30) work schedule, no late nights or weekends
• A collaborative, mission-driven work environment
• Competitive salary and leadership compensation
• Paid time off and holiday observances
• Medical, Dental, and Vision Benefits
• Opportunities for professional growth and development
• Direct support from engaged ownership and leadership
• A pharmacy practice model focused on innovation and patient outcomes

We are dedicated to building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.