Discharge Planning Assistant - Care Coordination Division

The University of Iowa Healthcare is seeking a Discharge Planning Assistant. The Discharge Planning Assistant is an active member of the care coordination team, working collaboratively with all areas within the Care Coordination Division. The role provides direct administrative support to the discharge planning process and utilization management functions.

Schedule: Monday – Friday, 7:30am – 4:00pm.

Pay Grade: (Use the "Apply for this Job" box below).-structure

• Provide direct support to all departments within the care coordination division.
• Verify the presence of a Clinical Power of Attorney.
• Distribute regulatory notices and complete required documentation.
• Assist with securing patient resources as requested.
• Assist with post‑acute referral and monitor status, reaching out for screening determinations as necessary.
• Submit payor authorization and required medical record documentation to insurance providers and third‑party vendors.
• Obtain information for VNA agencies, DME vendors, rehabilitation facilities, etc.
• Collaborate on discharge plan facilitation with Nurse Navigator or Social Worker to ensure timely progression from inpatient to discharge.
• Demonstrate thorough knowledge of various computer/information systems, including but not limited to Indicia, EMR, Excel, and Outlook.
• Collect/input data or information in appropriate databases as indicated by the Care Coordination leadership.
• Identify and communicate any problems or issues that affect departmental goals and outcomes independently.
• Perform basic administrative tasks related to the job as required to maintain accurate records and ensure worker accountability/productivity.
• Maintain a highly acceptable level of professional conduct and respect for medical staff, coworkers, and hospital staff to foster a desirable image for the institution.
• Maintain compliance with all hospital/departmental policies/procedures assigned by the department manager, including work hours, scheduling, and other criteria for expected daily operations.
• Maintain strict confidentiality in dealing with all patient‑related activities and other sensitive physician and/or hospital issues by strictly adhering to hospital confidentiality of information policies.
• Acknowledge budgetary constraints in department operations and perform duties cost‑effectively and efficiently.
• Demonstrate ability to prioritize multiple work assignments to accomplish the assigned workload.
• Perform other duties as may be assigned to ensure departmental objectives are fulfilled.

Required Qualifications:

• Bachelor’s Degree or an equivalent combination of education and experience is required.
• A minimum of 6 months experience in health care.
• Excellent written, verbal, and interpersonal communication skills.
• Must be proficient in computer software applications.

Desired

Qualifications:

• Knowledge and understanding of medical terminology.
• Knowledge of Post‑Acute community resources.
• Strong organizational and prioritizing skills.
• Experience working with EPIC.

Benefits Highlights:

• Regular salaried position located in Iowa City, Iowa.
• Fringe benefit package including paid vacation, sick leave, health, dental, life and disability insurance options, and generous employer contributions to retirement plans.

The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.

Contact email: seton-vinsand