Administrative Services Coordinator​/Testing Programs Coordinator, Academic Advising Center

Overview

The University of Iowa Academic Advising Center is seeking a detail-oriented and service-minded Administrative Testing Programs Coordinator (80% appointment/32 hours per week) to join our team. This role supports the coordination and administration of standardized testing programs, including ACT and SAT testing on select Saturdays throughout the year.

This position plays a key role in supporting the daily operations of the Academic Advising Center and the coordination of standardized tests at the University of Iowa. The person in this role will work closely with the director team to coordinate purchasing, travel arrangements, and a variety of administrative needs. The role also provides occasional support to the front office, assisting with phones and reception coverage to ensure a welcoming environment for students and visitors.

In this role, you will also have the opportunity to:

• Serve as a back-up to the Front Desk Manager and provide support to work-study students as needed.
• Perform all aspects of administrative support for a location or a department.
• Collaborate with campus IT staff and building staff related to the administration of standardized testing.
• Maintain staff listings for the AAC and track longevity awards.
• And more!

The Academic Advising Center is dedicated to providing academic guidance and support to students as they enter and progress through the University. The majority of first-year entering students and about half of entering transfer students are assigned to an advisor in our office, generally for the first year or two. After that, most students move on to advisors within their major department.

We are committed to helping students make a successful transition to the University. Our mission is to teach students how to explore possible majors, plan their programs of study, select courses each semester, make viable academic decisions, seek information on- and off-campus, and solve academic problems. We view advising as a partnership and our goal is to empower each student to manage their education by providing the tools and resources necessary to navigate the University.

• A Bachelor's degree or an equivalent combination of education and experience is required.
• Experience in an administrative office function (minimum 6 months to 1 year).

• Demonstrates a WORKING proficiency level in the following competencies:
• Desktop Tools:
  Ability to use office support tools available on the desktop (e.g., word processing, e-mail, and spreadsheets).
• Relationship Management:
  Ability to establish and maintain healthy working relationships with students, colleagues, and the public.
• Planning and Organizing:
  Ability to mobilize both time and resources to get things done.
• Collaboration and Positive Impact:
  Ability to work with a variety of individuals and groups in a constructive and civil manner and utilize existing resources and learning to achieve or exceed desired outcomes of current and future organizational goals/needs.
• Welcoming and Respectful Environment:
  Ability to foster a welcoming and respectful workplace environment while recognizing personal differences and appreciating the talents of all people across multiple characteristics.
• Service Excellence:
  Ability to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner.

• Experience in a related capacity is desirable.
• Demonstrates basic knowledge of and insight into the University’s and Academic Advising Center’s vision, structure, culture, philosophy, operating principles, values, and code of ethics; demonstrates the basic ability to apply this knowledge appropriately to a variety of situations.
• Demonstrates basic knowledge of University policies and processes related to purchasing and travel arrangements.

To be eligible for consideration, applicants must upload BOTH of the following and mark them each as a “Relevant File” to the job submission:

• a current resume
• a cover letter

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the…