Operations Assistant

We are hiring for an Operations Assistant (Full-Time). This role provides essential administrative support to help ensure families, staff, and visitors have a smooth, positive experience in our clinic. Responsibilities include answering a multi-line phone, welcoming and checking in guests, assisting with on-demand scheduling, and supporting a variety of administrative tasks.

Monday - Friday, 10am-6pm.

• Assist with the operations of assigned service area or department by performing basic office skills. Assists with operations functions to include, but not limited to filing, computer skills, answering phones, greeting clients.
• Completes training required to understand basic functions of the assigned service area or department.
• Collaborates with other people in various departments on assigned duties, tasks or projects.

• Required:
  
  High School diploma or equivalent.
• Preferred: 1-year administrative experience in a healthcare setting.
• Preferred: 1-year experience with Microsoft Suite, including SharePoint.
• Ability to communicate in English effectively for understanding, in writing and verbally.
• Ability to work independently and be highly organized.
• Ability to use tact and courtesy when dealing with patients, their families and co-workers.

Not sure if you hit 100% of the position expectations? Let's talk! Reach out to our Talent Acquisition team by emailing careers.

• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Employee Assistance Program (EAP)
• 403(b) retirement plan with company match
• Life and disability insurance
• Paid Time Off (PTO)

• Child Serve partners with families to help children with special healthcare needs live a great life.
• Child Serve is a leading pediatric healthcare provider with Iowa’s only children's specialty hospital, offering a variety of services and programs to meet each child’s unique needs.
• Child Serve’s four key specialty areas include: complex medical care, pediatric rehabilitation, autism and behavioral health, and community-based services. With a coordinated approach to care delivery, services are interwoven and streamlined, so families can address their child’s needs in one location.
• Established in 1928, Child Serve proudly provides more than 30 pediatric specialty services to nearly 6,000 children in Iowa each year.

Child Serve is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email careers. Child Serve is an Equal Opportunity Employer.