Team Leader, Retail

Join Card Factory as a Team Leader and bring energy, positivity, and great vibes to our store.

• Location:
  
  Inverness
• Contracted Hours Available: 16
• Contract Type:
  Full-time
• Seniority Level: Mid-Senior level
• Job Function:
  Information Technology & Retail

• Support the Store Manager and keep the team motivated.
• Create great customer experiences and drive commercial success.
• Lead by example, showing what great service looks like and living the Card Factory Way.
• Help others grow while continuing to develop your own skills.
• Drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.
• Monitor key numbers to ensure smooth operation and team thriving.
• Step up and keep things running smoothly with confidence and care when the Store Manager is away.

• Good leadership skills that people want to follow—positive, proactive, and full of energy.
• A curious nature, always learning and eager to see the bigger picture.
• Creates space for everyone’s voice, listens with intent, and builds a team where people feel they belong.
• Stays flexible, steps up, and sets the tone by getting things done.
• Fair, open to feedback, and thoughtful in decision‑making.
• Genuinely cares about people, supports growth, and fosters a positive team vibe.

At Card Factory we celebrate people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.

Sound like a perfect fit? Apply today and let’s make every day a celebration! We reserve the right to close this vacancy once sufficient suitable applications have been received. Please apply early to avoid disappointment as applications are reviewed regularly.