Manager - Hospitality Venue

Manager – Hospitality Venue – Inverness

Our client based in Inverness is looking for a dynamic manager to be directly responsible for all aspects of operations, including:

• Strict adherence to all organisational policies and legislation, committing yourself and the team to a first‑class standard of service.
• Developing and managing relationships with key internal and external stakeholders including customers, staff, local government, community representatives and the senior management team.
• Oversight of all colleagues on‑site, including customer‑facing team members and kitchen staff. You may be assisted by a small team of supervisors.
• Recruiting, training and developing a high‑calibre team to help grow the business.
• Evaluating performance and productivity and developing and implementing appropriate strategies alongside the Sales & Business Development Manager.
• Generating reports and becoming a passionate advocate for the success of your team.
• Maintaining constant accountability for your key performance indicators to the Sales & Business Development Manager, Senior Management and the Managing Director.

• Previous management experience in hospitality or an F & B environment is a must.
• Management experience in this industry, or a similar field, is preferable.
• Sales‑orientated mindset combined with a desire to provide a fun and engaging atmosphere for customers and staff alike.
• Strong leadership qualities, with a proven track record in building and maintaining successful, productive and happy teams.
• Excellent communication skills.
• Highly analytical mindset.
• Ability to work weekends – essential to the operation.
• General IT literacy – the client uses Microsoft Excel and Teams/SharePoint.

The role offers a competitive salary and a healthy work‑life balance (sociable hours and a fun environment). There is also an exceptional bonus structure. Working hours are 5 full days out of 7, which may include weekends, for a total of 40 hours per week. There are no evening shifts or split shifts.

• Seniority level:
  Mid‑Senior Level
• Employment type:
  
  Full‑time
• Job function:
  Management
• Industries:
  Strategic Management Services

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.