Systems Support Technician

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Inverness, Scottish Ambulance Service.

The Scottish Ambulance Service is seeking a dedicated and proactive Systems Support Technician to join our ICT Service Delivery team. You will play a vital role in supporting and maintaining ICT systems for over approximately 6,000 users across 150 SAS sites and 30 NHS partner sites.

• Provide technical and user support for all ICT systems, including laptops, PCs, servers, and specialist hardware.
• Support and maintain core SAS ICT systems (e.g., Ambulance Control Centre systems, back‑office systems).
• Collaborate with colleagues to ensure cyber resilience and ICT compliance.
• Participate in a 24/7/365 on‑call rota.
• Travel across Scotland as required.

• Windows & Windows Server
• Active Directory, Azure
• Intune, SCCM
• Microsoft 365 and cloud computing
• Modern print technologies
• Graphical Information Systems
• Disk Array Storage Systems
• Database replication software
• Network storage and backup utility software
• Intranet and internet‑based application software and communication protocols
• Mobile data application software and communication protocols
• Helpdesk ticketing systems

8:00 am – 4:00 pm, Monday to Friday. The role requires participation in a 24/7/365 on‑call rota and may involve significant travel across Scotland.

To work in the United Kingdom, you must demonstrate the right to work in the country. NHS Scotland is committed to encouraging equality and diversity and eliminates unlawful discrimination. Applications are welcome from all sections of society.

• Entry level

• Full‑time

• Other

• Hospitals and Health Care